by Ivy from San Jose, CA 95129
Tom is officially my new favorite mechanic. He came to do an oil change and tire rotation on my mother's car on a Saturday morning. He arrived at 11:00 on the dot ready to work. Very friendly guy, and we learned that he was a mechanic at Audi for about a decade.
I love that he didn't talk down to my mother or me for being women, explained any issues we had and I could tell he really knew what he was doing. What a big difference from the last mechanic I had!
Since the last mechanic that came left my car in a bit of a mess, I asked if Tom could take a quick look at mine as well once he was done. Being off the clock by then, he happily agreed to take a look. What an honest, great guy. On a Saturday, too!
One quick look and he could tell the last mechanic didn't put my filter on right and that's why oil leaked everywhere..this is why it's important to look through reviews before booking your mechanic. I'll never use anyone but Tom! He's efficient, friendly, genuine and very good at what he does.