I couldn't have asked for a better mechanic. I originally was told by another mechanic that I needed a new alternator because the car wouldn't start. Ricardo checked the car out and found one of the battery terminal connections was corroded. He cleaned it up, checked all the relays and the car started up without any problem. After paying for the diagnostic and cleaning, I saved about $180.
Michael was on time, professional, courteous and knowledgeable. He took the time to explain the recommended services to me and showed me why he was making the recommendations. The YourMechanic service was very convenient that the mechanic was able to come to me since I don't have time to bring to a dealership. I definitely plan to book Michael for future needs.
Christian was great. He was early to the appointment and very friendly. He came to replace my battery only to find that I would need the alternator changed as well. He was very helpful in explaining why it would need changed, how it functions, the cost options etc step by step and thoroughly. You could tell he genuinely enjoys fixing cars and is not here to scam you, which I appreciated very much. he happily checked oiI while he was there. I will most certainly be doing my followup work with Christian as much as possible.