This Limited Warranty is provided by Wrench, Inc. ("Wrench”). Subject to the below conditions, Wrench warrants that any maintenance and repair services purchased and provided through Wrench (the "Services”) will be free from defects in materials supplied by Wrench (for example parts used in the Services) and in the workmanship performed by mechanics provided by Wrench.
The Limited Warranty does not cover incidental or consequential damages, except where such exclusion is prohibited by law. Wrench disclaims any other implied warranties other than those expressly contained within this Limited Warranty and our Terms of Service. The total amount of damages covered by this Limited Warranty will not exceed the actual costs of covered repairs.
This Limited Warranty extends to the original purchaser of the Services and is not transferable and does not extend to any person who may purchase, borrow, use, or lease the car after the Services were performed.
Except as otherwise specified, this Limited Warranty lasts for 12 months or 12,000 miles of use, whichever comes first, as measured from the date and odometer reading at the time the Services were provided (the "Warranty Period”). However, the Warranty Period for oil changes is 90 days or 3,000 miles, whichever comes first. If a part provided in the Services has a separate warranty that is longer than the Warranty Period, that longer warranty will apply to that part and this Limited Warranty will apply to the work performed by the mechanic. Note that any remedial work performed under this Limited Warranty will not restart the Warranty Period.
If either the materials provided or the work performed in the Services has a defect within the Warranty Period, we will, at our option either (1) retain a mechanic without charge to you to correct the defect including, if necessary, replacing any defective part(s) used in the Services, or (2) refund to you the full amount you paid for the Services. (Please note that we will refund only what you actually paid for the Service. Any promotion or discount used to reduce the amount paid for a Service will not be included in a refund provided under this Limited Warranty.) If either the materials provided or the work performed in the Services has a defect within the Warranty Period, you must contact Wrench Inc. so that we can first diagnose or repair the problem before taking your vehicle to a person not scheduled and processed through the Wrench Platform. Doing so will void your warranty.
This Limited Warranty will not apply:
This Limited Warranty is entirely void when:
Any determination of whether this Limited Warranty does not apply or is otherwise void as to a particular warranty claim will be made by us in our sole discretion.
You will be charged for one hour of labor fees if a service call is made under this Limited Warranty for an alleged defect determined not to be the result of a defect in materials or workmanship of the Vehicle Services. You must pay for any non-warranty service ordered at the same time as any warranty service.
Any services that require adjustments of existing parts and not parts replacements
To obtain service under this Limited Warranty email us at email@example.com within the Warranty Period. We will send a mechanic to inspect the problem.The following steps must be followed for the limited warranty:
If there is a materials or workmanship defect within the Warranty Period, we will, at our option and at no additional cost to you: (i) engage a Technician without charge to you to perform remedial service work or replace defective part(s) installed in connection with the Vehicle Services; or (ii) refund any amount actually paid by you to us for the Vehicle Services. (Note that any discounts or promotions you applied towards payment of the Vehicle Services will not count as amounts you paid for purposes of any refund under this Limited Warranty.) In the event that a refund is to be issued due to defective materials, we may require the return of the defective part or parts at issue prior to processing a refund. We will not be responsible for any core fee charges incurred by you associated with returning the defective part or parts to us. If the Technician determines that the claimed defect is not the result of a defect in materials or workmanship of the Vehicle Services, you will be charged for one hour of labor fees.
The vehicle needs to be within our service area to provide a pre-warranty check and to perform warranty work.
All other possible warranty scenarios not mentioned above should be reviewed with customer support. If the mechanic determines that there is a defect in materials or workmanship of the Services and we elect to perform remedial service work or replace defective part(s) installed (instead of providing a refund), we will create a new appointment to perform such work or replace such part(s) at no cost to you.
We neither assume nor authorize anyone to assume for us any other obligation or liability in connection with the Vehicle Services.
Contact us at firstname.lastname@example.org or Attn: Legal, Wrench Inc. 701 5th Ave, Suite 7250, Seattle, WA 98104.