Christian was great. He was early to the appointment and very friendly. He came to replace my battery only to find that I would need the alternator changed as well. He was very helpful in explaining why it would need changed, how it functions, the cost options etc step by step and thoroughly. You could tell he genuinely enjoys fixing cars and is not here to scam you, which I appreciated very much. he happily checked oiI while he was there. I will most certainly be doing my followup work with Christian as much as possible.