I hired Lucas to inspect two used cars I'm considering, even though I wasn't able to be there at the inspections. He and the YourMechanic team were very communicative throughout the entire process, and Lucas did a great job on both counts. Very thorough and shared a good deal of insight that's made my decision so much easier. In both cases the sellers commented to me how professional and thorough Lucas was. For full disclosure, the second appointment started a good deal later than scheduled due to traffic, though the YourMechanic team was good about keeping us posted and it wasn't an issue at all. I'm very impressed and will be sure to try to enlist Lucas's help with my mechanic needs in the future!
Christian was great. He was early to the appointment and very friendly. He came to replace my battery only to find that I would need the alternator changed as well. He was very helpful in explaining why it would need changed, how it functions, the cost options etc step by step and thoroughly. You could tell he genuinely enjoys fixing cars and is not here to scam you, which I appreciated very much. he happily checked oiI while he was there. I will most certainly be doing my followup work with Christian as much as possible.
Chris was very friendly and efficient and did an overall great job with my car. He even called to let me know he could come sooner than planned which was a pleasant surprise. I would definitely book Chris again in the future.