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I am not one to make comments on my experiences with an individual or a company. I am today because I feel it is worth 5 minutes to do so. I had another mechanic from "your mechanic" come prior to this visit and fixed a few ancillary things on my Mercedes. However, there were unique issues with my electrical that had me spinning. I called the company and explained the prior situation and was at the point where if they did not fix my issues I had already decided I would never use them again. That did not happen! They called and after my lengthy explanation, not only did they come back out, but send the guy that knew Mercedes electrical better than any other. This group is stellar and if they continue to take care of people the way they did me "your Mechanic" will be a household name.
Arrived early, was totally professional, went above and beyond with information and explanation of my vehicle's needs. I will refer him to EVERYONE! Thanks "your mechanic" for my best auto mechanic experience ever! You're my guys! Randal
He was courteous polite and listens to exactly the problem that I had. I unfortunately had a warranty issue, and he was extraordinarily helpful and worked quickly to figure out what the exact problem was and how to resolve it. The next time I need work done to my truck I will be requesting Manuel specifically (he didn’t work on my truck initially, but I wish he had).
Manuel was on time, actually early, but very prompt and polite. Manuel came out to fix a warranty issue (not his initial installation, someone else’s) and he was extremely quick and understanding of the need for me to have my truck back and operating ASAP. He fixed the problem perfectly and quickly. I will ABSOLUTELY be requesting Manuel the next time I need repair work done to my truck.
Excellent service by Carlos. When he was running late he communicated immediately letting me know he was on his way. After ordering a part he came back the next day, last call, at 6pm to finish the job as promised. That is dedication and excellent customer service. I highly recommend Carlos and YourMechanic. Thank you Carlos.
This gentleman had a great attitude, displayed sincerety and hard work from the gate. I was very impressed by his kind, outgoing and kind attitude, I couldn’t be more pleased. In fact if I ever have another issue I know I’d like to have Patrick back Sincerely, Andrew Pickering
He was held up in traffic and wish he lived a little closer so not to go through that. He did not complain and it was not a problem for me either, however, would be nice to combine mechanics to area they can stay in for the day to cut down travel times. Hate oc traffic.
Very nice and very professional at the same time. Gave me great insight on future care for my car and I appreciate that.
1000+ positive reviews nationwide
Average Rating
5/5
Number of Reviews
26
Service Hours
7 AM - 9 PM
7 days a week
Phone Number
1 (800) 701-6230Phone Hours
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Mon - Fri
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Sat - Sun
Address
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Guarantee
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Our certified mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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