The app absolutely overbooked his workload (only gave him 4 hours to completely replace the entire rack and pinion) but he stuck it out and worked his but off for nearly 8 hours straight. He didn't complain once. Got my car running again after it had been sitting for nearly two weeks. He was nothing but friendly and professional about the entire situation.
Justin was exactly who and what I had hoped for. I had some very specific concerns and he addressed them perectly. I have never used this paticular service before so I chose to go off reviews. I must say I'm more than glad I did, the price was substantialy lower than a competitor and twice the service. I'm a very picky person and I would definitely use Justin again if the need arises.
P.S.- I bought the car "blind" based on Justin's report. Btw...This is a present for my wife who has been asking for a newer vehicle for 5 years now. So I don't just jump into things without being prepared.
Thank you, Justin and Your Mechanic for making this possible.
Thanks so much,
he was kind and nice and professional he knew what he was doing and i like people like this he was straight to the point and just was on his game and i will recommend him to my family members. he was kind and spoke to my mother lol i think i was charged less but i dont care about all that i made sure i told him what all parts were replaced and steps we took so that it made his job easier being a mechanic is not easy finding solutions and problems takes teamwork, awesome guy!
I couldn't have asked for better. He was here in perfect timing, ready to work, helped me with issues, and did an excellent job. Happy I went with your mechanic due to pricing and quality of service. And Fernando would be preferable if I have any other car issues.
Professional, arrived early, and it is a great bonus that he can do the work right in my driveway. Price was cheaper than Midas wanted to charge me, though the price was not quite as low as would be deserving of 5 stars (charged for a refurbished alternator at $330 (+labor and tax) when brand new alternator for my exact car model at AutoZone is $279).