by Vikki from San Antonio, TX 78216
Robert did a great job, I was very pleased with his professionalism and his service.
I don't particularly like the business model. I had alerted you earlier to the fact that the battery was dead. I didn't need an expert to tell me that. I would have thought that you all would have sent a replacement battery with him in case I wanted to replace. You lost an opportunity and a sale there. I immediately took my vehicle in to the dealer and am getting a new battery, plus getting the other minor issues I needed to address fixed. So, I won't be using your services. But, that has nothing at all to do with Robert. He was great.