He was very knowledgeable even thought I have a 'specialty' car, he studied about the car prior to the appointment. He answered questions and was very professional. He was a little late for the appointment, but that wasn't a problem because I had the day off from work.
James arrived on time and was extremely courteous, friendly, professional and knowledgeable. this is my first experience with Your Mechanic and I will not hesitate to use them again. I highly recommend Your Mechanic based on just my first experience with them, their booking process is a bit muddled and confusing as well as their copious, confusing emails, but nothing is perfect, hopefully they will continue to improve in that less essential area,
This is my 4th time working with Luis. He is always eager to start early and arrives early, He always listens to my descriptions of what is occurring before he begins any work. He then quickly and accurately solves the issue.
Today, was having a no start no crank issue. When 9 out of 10 mechanics would recommend a new starter, he discovered it was simply a bad battery terminal connection and my vehicle started right up.
I cannot emphasize what a pleasant experience it to work with Luis. I really enjoy watching and asking questions and Luis does not hesitate to share his knowledge.
I will not hesitate to use YourMechanic and Luis the next time my vehicle needs service.