Dodge Journey 2011
Battery access is driver side tire underside
Tech did an excellent job
On time for short notice reservation
My second technician from yourmechanic.com service
10/10 will use service again.
This is my 4th time working with Luis. He is always eager to start early and arrives early, He always listens to my descriptions of what is occurring before he begins any work. He then quickly and accurately solves the issue.
Today, was having a no start no crank issue. When 9 out of 10 mechanics would recommend a new starter, he discovered it was simply a bad battery terminal connection and my vehicle started right up.
I cannot emphasize what a pleasant experience it to work with Luis. I really enjoy watching and asking questions and Luis does not hesitate to share his knowledge.
I will not hesitate to use YourMechanic and Luis the next time my vehicle needs service.