I have over 25 years of experience working as an automotive technician. I have an AA degree in auto tech, and have worked with Ford, Nissan, and Isuzu. I love working directly with my customers so I can better understand their vehicles and what needs to be addressed.
James has been my go-to guy for all my car maintenance issues. He shows up early / on-time and offers advice for me when I have questions. I'll keep going to James when I have issues.
James was courteous and efficiently completed the door lock repair to my Honda Odyssey as scheduled. I will ask for James by name the next time I require service.
I recently had a shady AAA battery installer who installed a new battery with one of the negative connection to the battery not tighten correctly. After a couple of days driving my car will not start and battery is basically drained (so I was told by AAA technician). So, I called AAA the second time, the same technician now tells me that my alternator is bad. He then gave me 2 shops to call and told me that the first one would replace the battery for me (the one that is close by his office.....). He then asked me if I wanted to get it tow right then and there. I told him "no", since my car was parked at my house. Something is just not right in my mind. So I went ahead and bought an alternator and booked James W. with YourMechanic. He came and did an inspection before he starts to disassemble anything. Sure enough, my suspicion was correct there is nothing wrong with my alternator. James W. saved me hundreds by doing the inspections first. He is very professional, polite and very knowledgeable. I would definitely have him perform all my future repairs. If you live in the Orange County California area, you should definitely have him service your car. He is especially knowledgeable with European cars. My is a Range Rover.
James was awesome! Was fifteen minutes early and he fixed my hazard signal with ease! Now that I know more about this service I'll be keeping it in mind for anything else that comes up.
James was very kind and professional, he was even able to show up early to assess the situation. I did not feel like he tried to up-sell or "get one over on me". I would definitely use James again!
Huntington Beach, CA
Was on time and accomplished all that was agreed upon. He also checked the RV for any other possible problems. Was very professional.
James was very professional! he was running late and called to notify me. he came prepared to work with all the necessary tools and equipment. He did a very thorough job and was polite and helpful from start to finish! I will definitely be recommending James to my friends and family.
James was courteous and professional. Please don't hesitate to use James. Although I wish he got more of my jokes.... lol.
I just want to thank James for fixing my car and giving me an update what the situation of my car. Thanks James we will see you again for another appointment.
James did a complete overview of the car I was interested in buying, providing peace of mind in such a significant purchase.
Easy to talk to and genuine mechanic who just wanted to know what was wrong with my car and help me out!
Put on a coolant reservoir and it leaked worse after he installed it than before he put the new one on.... then, the excuse was ... ooops ! I was wrong, your coolant reservoir wasn't leaking...it is your head gasket... !! 2nd time we were told by one of Your Mechanics the wrong diagnosis !!! Horrible !! He ended up putting the old one back on and walking away ...car still not driveable !! Horrible !!!
Very professional and knowledgeable. Was came when on time. I have him coming back for additional service.
James was right on time and very professional. After completing my brake job, he took the time to point out other areas of my car that I may want to address to avoid future major expenses. I was very pleased with the services provided and will be requesting him again. This was my first time using this service and I had a very good experience. I will be using it again.
James was early and did a great job. He did back-to-back appointments for both of my cars. He made recommendations about things I should be aware of, but I didn't feel any sales pressure. But it is good to know that he can do a lot more than just an oil change. I'll be using his services again, and I highly recommend him!
James did a wonderful job. He changed out the starter with out a hitch and now I do not half to worry about an intermittent functioning starter. I was going to change it myself and then looked at the hassle of it...I did not want to deal with it. James made it look easy, but I knew it would have been a chore for me. He was very nice and professional. Gave me some recommendations without being a sales person. I felt he was honest and sincere. If you have a need for a mechanic, James is a great person to call up to the plate. YourMechanic is a great service! James...Thank You for doing a great job! Oh, on a side note, if this was done at a shop, the mechanic would probably not have finished in a couple of hours. I was up and driving around very quickly...not an all day project.
James was on time and very efficient. He got the job done very fast and offered some extra maintenance needed on my car without being pushy about it. I would call on him again when needed.
he came to the house and Imeditly started working. he was good to work with and I felt good that he was picked to be the person to work on my car. I am looking forward to him finishing the job on Monday.
I was impressed by his professionalism and the fact that he took the time to explain things to me. It was nice to have a service company show up on time.
I had a dealership give me a list of issues wrong with my jeep, and then I had James take a look at the list of issues and he was very honest in what actually needed to be done. He saved me a lot of money and fixed only what was necessary. Very honest. I will be using him for ALL future work on my cars.
As an older, single woman I have had some terrible experiences with auto repair services. Your mechanic made the repair process perfect from start to finish. I found your service extremely convenient, the response time is fantastic, and the online site is very user friendly. Recently I had to wait 4 hours for rear brake pad replacement, and that was with an appointment and being told it would take 1 hour. Having a mechanic come to my work meant that I did not miss any time from my job. I have recommended your service to other women at my job who are also nervous about being taken advantage of by auto repair shops. Thank you for providing a service I can rely on.
16 year old car was making a strange sound and not passing smog. James took a look, let me know I didn't need to replace the part I thought I needed and went over the things I did need. He was very knowledgeable, fast and professional. I didn't feel at all like I do when I go to the mechanic. I'm really happy I choose to use the service, I know who I'm calling from now on when my car needs attention.
James was very professional and on time. Had never tried this service before, very satisfied, convienent, and price competitive. Will definately use again.
James was FANTASTIC!! He was able to help me negotiate all the problems that needed to be addressed about the car I wanted to buy. Because he was there, the owner didn't hesitate to make the corrections and provide me proof and warranties. James was courteous, professional, knowledgeable and through. I will definitely tell ppl about my great experience.
James is an extremely experienced mechanic. He kept me posted of his arrival time, allowed me to watch the repair and answered all my questions. More importantly, he fixed my car. He is now my "go to" guy. I will certainly use him for my next car repair and refer him to my friends.
It was my first use of yourmechanic so I was a bit nervous. James arrived on time. Good first impression. Then, he's friendly and professional. Also, carefully listened to my request and gone above and beyond to fulfill. Very satisfied!!
Good man, quality work, could not be more pleased. Took him about 45 minuets to take care of the service which did not matter to me because i was at work.
As my first repair on my first car, I feel so lucky to have found such fair, professional and quality service. James was extremely patient with the hassles of repairing my car and was very easy to communicate with. He was able to answer all of my questions thoroughly and was beyond reasonable when it came to tackling any other potential issues I had (mechanical or cosmetic), with a realistic, savvy approach; I could tell he was in no rush to pressure me into pricey and unnecessary services like I would expect from a shop. I know my car is in trustworthy hands and I look very forward to letting him help keep my car in the best shape possible.
James was excellent. He discovered the problem quickly and talked me through a few options for repair. He took pictures of the broken parts and offered me advice for dealing with it. It turned out my car was not safe to drive and James helped me understand that.