Excellent experience. On time. Professional. Courteous. Honest. I requested brake pad repair (only because dealer said so, and I already procrastinated a year), but James took a look and said it's still good! No need for replacement, but James still did a thorough inspection on the car. Appreciate the time he took to explain things, the audio and visual report as well.
James was great. He checked out my car thoroughly and resolved the issue quickly as well as provided recommendations for upcoming scheduled maintenance. Very reasonable pricing. Will use for all my car repairs.
Carlos' service, expertise, and professionalism are of the highest caliber. He arrived early. He completed the vehicle service substantially faster than the estimated time. Speaking with Carlos, his expertise was evident and was demonstrated by his efficiency in completing the service. Carlos also discussed with me several real issues with my vehicle that need to be addressed in the future, which again highlighted his knowledge. Carlos' knowledge and expertise was just really obvious. He clearly knows what he was talking about. Additionally, Carlos was exceedingly professional and friendly. He seemed genuinely like a good guy. As you probably already know, dealing with car repair issues can be horrible, not knowing if you're getting ripped off or whether the mechanic knows what he/she is talking about and just generally frustrating. This was not the case with Carlos. My experience with Carlos was definitely FIVE STARS and I highly recommend Carlos to anyone and I will use him again in the future.
Luis is the man! He came out of his way to help fix my car, even though I wasn't in the designated area. He went above and beyond the call of duty, and I will recomend him to my friends and family in the future.