by jon from Costa Mesa, CA 92627
Chris arrived early for diagnostic appointment on Sunday, Nov 11, Veteran's Day. He diagnosed a marginal/failing starter within the first 5 minutes of starting his diagnostic. His extensive experience (and a hammer) helped him to go right to the diagnosis that the starter was the problem. Although his service immediately sourced a replacement starter at $439 (part only), Chris did not pressure me to buy it now or from his service. We agreed that I would get the starter and he would install it the next day, I sourced a remanufactured starter for $35 (+tax), for Chris to install the next day.