by jon from Costa Mesa, CA 92627
Chris arrived early, again today (good for me). He went right to work installing the remanufactured starter ($35+tax, PepBoys, Limited Lifetime Warranty) I had bought yesterday, after his accurate 5 minute diagnostic ($80, and well worth it). He did not pressure me to buy now on the $439 starter his service had sourced. This added great trust in his integrity and focus on the customer's (my) problem, instead of his own income. Chris had the starter installed and tested in 20 minutes for $65 additional. He even took the time to listen to the engine and make recommendations on a transient noise he heard in the engine.