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Today was another great experience with YourMechanic and Chris Allshouse. Last week I had Chris diagnosis an issue with my A/C not cooling (blowing warm air) at idle speeds. Chris was able to determine it was the A/C Condenser Fan that has stopped working. Today he came back and replaced the Condenser Fan and did an oil change for me while I was at work. My A/C is now blowing frigid air at idle speed. Better than ever! The removal and installation of the Condenser Fan wasn't an easy task, and Chris had to make some modifications on the fly to make it work. But he accomplished it and I wasn't charged anything extra for the complications he encountered and the extra time. Awesome! That's great Customer Service! Chris pointed out how lucky I was that just replacing the Condenser Fan solved the problem. Had I taken my truck to the dealership I'm sure I would have had an entirely new A/C system by the time they were finished milking me. Thanks again Chris for being honest and trustworthy! YourMechanic rocks!
This is the first time I have used YourMechanic. What a great experience. Chris communicated with me to let me know he could arrive early if I wanted. He was very professional and methodical in diagnosing my A/C problem. Chris is very knowledgeable and personable and explains what he is thinking while he is troubleshooting every step of the way. He was able to determine that my A/C blowing hot air at idle issue was most likely due to a condenser fan that wasn't working. I made the arrangements for Chris to replace the condenser fan and do an oil change at the same time. I'm stoked! Thanks Chris!
Very friendly and performed the tasks quick, clean, and fast. Also identified a slow leak that came from the power steering, which I could not find for the last 2 months. Booked another appointment right away to get this corrected.
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Despite my fact that my car had died in a precarious spot and that it was not a cool and breezy day James had a great attitude throughout the process and worked tirelessly until my car was running again. I knew prior to this repair session that there were other issues with my car I'd still need to address down the road (very minor things) and I'm already planning to request James for those repairs as well.
Very good communicator. Felt he was on top of things
Rocco was fantastic!
Upfront about being stuck in traffic and would be late. Also very open on issues about the repair.
Very professional.
I have a car that was shipped from Chicago and wasn't driven for a while, so naturally the battery died, however I wasn't sure if it was the only problem. I decided to schedule an appointment with YourMechanic for the convenience and I am very happy with my decision. My mechanic was David Martin, he called ahead of time to inform me that he might be a little late due to horrible traffic which allowed me time to run an errand (otherwise I would have had to sit around and wait), he actually arrived early and did not mind at all that I was late from my errand. David is professional, knowledgeable and friendly. He completed the battery change in no time, answered my numerous questions and offered some valuable advice. I would definitely like to work with David Martin again!
This was my first time to use Your Mechanic. Although I found the website more comprehensive than the app, I was able to do enough research with reviews to feel comfortable and I wanted to check things out since my starter was no longer dependable and I wanted it fixed at home. Dante was fantastic! He was timely, thorough, and helpful with questions on other items I had. I was so pleased with everything that I had him give me a quote for additional work later. This was a great experience! And I will definitely use Dante the next time I have work needed on my car.
Hani was great to work with. Didn't oversell any services and was quick. He explained everything that was completed, and informed me of future work that may need to be done. Would absolutely work with him again.
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Very responsive and kept me informed the whole time. No issues
David was awesome! He showed up early and was very nice and friendly. I had a bunch of questions for him and he explained them to me in a courteous and concise manner. He didn't try to sell me on a bunch of other services which is something I value and I will definitely be using YM for future services! I really appreciate the convenience of being able to book everything online and seems like a great deal for the customer and the mechanic.
1000+ positive reviews nationwide
Average Rating
5.0/5
Number of Reviews
115
Service Hours
7 AM - 9 PM
7 days a week
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Guarantee
12-month/12,000-mile warranty
Our certified mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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