Ricardo showed up as scheduled, got right to work and was done as expected within 3 hours. He was courteous, capable, and I would not hesitate to book him for another fix. He answered all my questions.
Michael arrived early and finished early. Overall it was a great a experience with Michael. The website needs some work and the support systems at yourmechanic need improving. Also the app that the mechanic had to deal with to update my service order took a really long time. The actual car work was excellent but the overall execution through the yourmechanic systems needs some work.