Rocco was great. He communicated he was running a half hour late, but he got the job done 2 hours earlier than expected. The man dominated the job well with in the projected time period so to me I'm not concerned what time he starts. Rocco was very transparent about a service I didn't really need and removed it from the work
order. He also highlighted some issues that needed to be addresssed going forward, which is appreciated. He didn't just show up to do the job on the work order and leave. He pointed out some problem areas he noticed because it is the right thing to do. Personally, I really appreciate made being aware of items that need to be address although they were well outside the scope of the requested service. Will definitely be working with Rocco again.
This was first time using YourMechanic. My friends used YourMechanic and recommended them. He Very professional and pleasant. He finished the job in 1 hour. Me and mom like this because we don't have to be waiting at dealer. We were just at home relaxing at home especially my mother is a senior. So this was perfect to use YourMechanic coming to the house.
Timely, quick, and professional service! My car was dead in the parking lot and Carlos brought it back to life in 30 minutes! We test drove it afterwards and made sure everything was running perfectly before calling the job finished. I had a great experience with Carlos and this company, I will definitely be using this in the future! Thank you Carlos!
This my first time using YourMechanic...definitely not my last! What a service! Manuel arrived early and called to make sure I was available. He diagnosed the problem a few minutes after starting the car and driving it around the block. He put the hood up, turned his bright light on the engine, and showed me specifically what the problem was. Then he proceeded with his inspection, during which he found a minor leak and pointed it out. He said it was not dangerous and I could probably manage another 20,000 miles before it became a problem. Still, noted it on his report for future reference.
Within minutes, he completed his report and gave me a quote for the repair as well as an oil change, which I requested. Imagine, an oil change in the comfort of my own home and not having to drive to the lube shop and wait around for them to finish!
Before Manual left, I had the quote and minutes later an appointment for the repairs and oil change. What a find!!! I have never, in over 60 years of owning a car, felt so comfortable and informed about my vehicle.