I've been a mechanic for more than 30 years and am ASE and GM certified. Working with customers to figure out what needs to be done and then completing the repairs gives me a great sense of well-being. I look forward to my next challenge!
Wonderful experience! Jay was helpful and full of knowledge. He gave me outstanding advice in regards to my car and service. Explained the service in detail. Very happy and pleased with my service. Thank you, Jay!
Jay was seriously awesome. He showed up early, got straight to work, and my car was up and running again very quickly. Jay was extremely helpful with recommending services and repairs that needed to be done to my vehicle. He really went above and beyond and I'll definitely be recommending him to friends and family.
Jay was very professional, prompt and thorough. Tons of experience and able to explain in laymans terms what was going on.
My opinion of Jay is that he is straight forward when it comes to explaining what you need done, about how long it will take to complete the work and he will give an estimate in writing so you can decide if you want the work done now or later.
5 Stars! Jay arrived on time, and quickly was able to find the problem to my car. As he was in previous visits, very trust worthy, explained what he found and the solution he would take to fix. Scheduled the appointment for tomorrow and will have the work completed by Jay.
It was easy and convenient. I didn't have to take off work or worry about anyone picking me up. He came out did his work and left. What a great service.
Jay is a great man and a great mechanic. i am so lucky to have him work on my van. This is the second time he worked on my van. He always answer my questions and he took the time to explain the problem .Thank you Jay for your patience with me with all my questions and interruptions.
I was really really happy with the results. I Give him 5***** rating in all areas I would recommend Jay to anyone and everyone. Satisfaction guaranteed he went above and beyond for me he got the part the same day when I wasn't Able to get it toll following day
Jay was extremely professional who was engaging and very knowledgeable. Jay was prompt and very easy to work with. Jay was also able to resolve another issue besides the oil change with ease and expertise.
Thanks to Jay my 1981 Chevy Corvette is once again running like a Vette should. Not many brick and mortar places even know or understand the carbureted engine of an older car. Once again thank you.
Jay did a great job on my breaks. Very knowledgeable and professional. Did not have to worry about dropping it off and picking it up. He brought all the parts and was done with no problems. Best of all I didn't have to take off work.
Great service, I have had many mechanics in the past but none more professional than Jay. We think we have found our Mechanic, this is the second time we have used Jay. We will continue to request him because he is great.
Jay was great . For the first time I felt like I wasn't getting the run a round. He is polite and very professional. I'd definitely recommend Jay and My Mechanic.
Awesome guy. Knew what he was doing and came prepared. Even fixes some mistakes made by myself and the warehouse. Best mechanic I've had in a long time.
Moreno Valley, CA
Jay is the perfect mechanic. Very professional & customer service savvy. He has integrity . I'll recommend him to anybody. For all future repairs/ maintenance to my cars, I don't want to see anybody except Jay.
Error messages appeared on my dashboard concerning the braking system (anti-lock brake system [ABS] and brake assisted stopping [BAS]), when I drove the car the next day. I made an appointment with "Your Mechanic" to remedy this problem and some one is coming tomorrow.
Jay is an incredible mechanic who demonstrates what it means to be a great service professional. His vast knowledge allows him to easily assess and recommend a solution to a problem. Jay is forthright in character, and a pleasure to have around. I would recommend him to any friend or family member.
Jay was the most nicest guy and honest! He told me everything I needed to do to my car as a maintenance up keep and told me nothing was in dire need. What he did say was before the summer. He was trustworthy and came early because of the rain. Listened and answered all my questions and my families questions. I am completely satisfied and wish I had known about YourMechanic a long time ago. I would have saved hundreds of dollars.
Jay was very patient and professional. Jay took the time for me to understand what was wrong with my recent purchased used SUV that I bought. I will definitely recommend Jay. I called the center once and the representative was too very professional and answered all my questions. My whole experience was beyond all expectations and my experience with YourMechanic leaves as returning customer.
JAY IS THE BEST. HIS SERVICE IS EXCELLENT. IF THE OFFICE GIVES HIM THE WRONG PART HE WILL GET THE CORRECT ONE ON THE WAY HERE. I AM 74 AND MY WIFE 72 AND GOING TO THE REPAIR SHOP IS PAINFUL. WHEN USING YOUR MECHAIC ASK FOR JAY.
Jay called me to let me know he was available to inspect a car hours earlier than i had scheduled. This was helpful as the dealership was shipping the car long distance to me. He was no non-sense and efficient
I was extremely impressed until yesterday. I am still waiting on a call back from one of the appointment personnel (Cindy). To make appointments for additional vehicles. I spoke with her first thing in the morning, she was to call me back. I waited till the early afternoon spoke with Stephanie, she was to have Cindy call me back. No Call back. Called again in the late afternoon and left a message. No call back. I guess you do not need our corporate business.
Real professional. Kept me in the loop during the initial inspection and during the repairs. Real good feeling and confidence in him and his service. Highly recommend and would call upon again.
Jay was very professional and helpful to all the questions I asked. He completed the job on time.I would highly recommend him to all who need a good mechanic.
Jay arrived and was very professional. I really liked the idea that he took time out to listen to me about the problem. When I had finished he explained the problem and fixed it. I really liked that he informed me of what I should watch out for on the car for further maintenance issues. I will use this company again and will request Jay. Thanks Jay for a Excellent Job!!
Great work, very reasonable and honest prices, very friendly and knowledgeable mechanics. I am very satisfied with your services. Thank you Your Mechanic
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Great Guy, really experienced. Was not sure about this service but Jay was excellent and he was really knowledgeable and I will definitely be using him again for my other cars. You can not beat the convenience.
He was professional. Greeted me and got to work immediately. It was a great experience for using Your Mechanic for the first time. Will definitely call when I need future service.
Just would like to thank Mr. Unger for showing up early on my day of appointment, he didn't just fix my car, he showed professional service by giving me a break down of every possible solution to my automobile problems. He did such a awesome job and I am defiantly excited to have him come back to mantain my vehicle from now on. He a showed tons of knowledge and enlightened me to what he could do in order to get me back on the road. I am so grateful and appreciate his professionalism as I am a professional myself, it was more then a pleasure to have him as my mechanic, thank you so much Jay.......I pray you have a continued blessed career sir.