I've been a mechanic for more than 30 years and am ASE and GM certified. Working with customers to figure out what needs to be done and then completing the repairs gives me a great sense of well-being. I look forward to my next challenge!
Jay has worked on my other vehicle before and his work is always top notch.
Jay is always on time and does a very thorough job on our cars.
I had a very good experience with Jay. Any questions I had regarding services I may need or repairs to my vehicle, he answered all of my questions. In addition, he gave me good tips and advice regarding recommended repairs. Additionally, I will be using Jay again for future repairs. Furthermore, he is very knowledgeable.
Jay showed up right on time and was very thorough.Throughout the process, he kept me in the loop as to what he was doing and showed me what he was seeing so I could take a look for myself. He was very honest with his thoughts and feelings about the vehicle and I look forward to using him again in the near future.
He was very trustworthy and knowledgeable, and was able to effectively explain to me (a person who knows very little about cars) what was going on with my car and why it was happening or why it's something I need to pay attention to. I definitely would trust him to work on my car again in the future.
Jay showed up on time, got the job done quickly was very friendly and made a few recommendations of additional maintenance that will be needed. Thank you for the great service.
Jay was able to come early which was appreciated. He did excellent work and answered all my questions. Early, fast and honest can't be beat!
Jay did work on my car months ago. And when Had problems with my car. I book asap for jay. His knowledge on cars and work is what i recommend. And always on time. Better yet early than he suppose to. Thanks again Jay
Great guy an i liked how he told me everything the needed to be done with my leaks an my power steering rack the needs to be replaced and i liked how he found the problem soo fast too
Was assigned Jay to my service request. He kept me in the loop of his ETA, he was running late (which I absolutely had no problem with) but kept me updated up into the time he arrived to the time he finish the work, which was nice and extremely helpful. He was super professional, came prepared, knowledgeable, serviced my car and I called it a day. Couldn't of went any easier or better. This is the 2nd time using YourMechanic.com, both times different assigned mechanics, both times, extremely happy with the overall service from start (getting quote/making appt) to finish (signing off on work). Received Jay's detail car report which in my opinion is better than I have ever received from a dealer or repair shop. Goes into details, with photos & even voice recordings of work details. 100% + would recommend Jay and YourMechanic.com. Thank you for a job well done!!
Jay showed up on time and got right to work. He seemed very knowledgeable and told me what he was able to do and what else he thought needed to be done (not because he couldn't but because special equipment was needed). I would definitely ask for him again
Wonderful experience! Jay was helpful and full of knowledge. He gave me outstanding advice in regards to my car and service. Explained the service in detail. Very happy and pleased with my service. Thank you, Jay!
Jay would have received 5 stars, IF he had brought the battery cable end, at the first visit. I did like him. When I booked the appt, I wrote a note to the mechanic, explaining that the cable end and/or the whole cable might need to be replaced. I don't think he ever saw my note before coming for the appt. I was able to complete the repair. I will use Jay again.
Jay was great! Arrived on time, got the job done quickly. Explained any questions i had. Very satisfied with Jay!
He was awesome. He was a little late...but he called to let me know that.He did a thorough inspection of my car and gave me good advice of what i should do. I would most likely book him again.
Just would like to thank Mr. Unger for showing up early on my day of appointment, he didn't just fix my car, he showed professional service by giving me a break down of every possible solution to my automobile problems. He did such a awesome job and I am defiantly excited to have him come back to mantain my vehicle from now on. He a showed tons of knowledge and enlightened me to what he could do in order to get me back on the road. I am so grateful and appreciate his professionalism as I am a professional myself, it was more then a pleasure to have him as my mechanic, thank you so much Jay.......I pray you have a continued blessed career sir.
Jay is a very proficient mechanic. He arrived slightly ahead of schedule ready to do the job at hand. He was thorough and pleasant to work with. I look forward to seeing him again with other projects. I would not hesitate to have him back to work on my vehicles.
Not only was Jay very helpful, but he showed up earlier than my appoitment time. I would highly recommend him and I plan to have him service my car again in the future.
i wasn't home during the repair however my son was and he said that Jay was very professional and completed the work required without an issue. He was very content with the work done to his car.
Jay was very friendly and professional when reviewing a car that I was thinking of buying. He gave me repair costs and all the problems I should look carefully into. Overall a very pleasant experience.
Jay contacted that he would be late and I appreciated the call. Prior to working on the car he made sure that parts were correct and that the problem wasn't something else. Work was completed on time and he also provided other services that the car may need in the future.
Jay called me to let me know he was available to inspect a car hours earlier than i had scheduled. This was helpful as the dealership was shipping the car long distance to me. He was no non-sense and efficient
I was extremely impressed until yesterday. I am still waiting on a call back from one of the appointment personnel (Cindy). To make appointments for additional vehicles. I spoke with her first thing in the morning, she was to call me back. I waited till the early afternoon spoke with Stephanie, she was to have Cindy call me back. No Call back. Called again in the late afternoon and left a message. No call back. I guess you do not need our corporate business.
Real professional. Kept me in the loop during the initial inspection and during the repairs. Real good feeling and confidence in him and his service. Highly recommend and would call upon again.
Jay was very professional and helpful to all the questions I asked. He completed the job on time.I would highly recommend him to all who need a good mechanic.
Jay arrived and was very professional. I really liked the idea that he took time out to listen to me about the problem. When I had finished he explained the problem and fixed it. I really liked that he informed me of what I should watch out for on the car for further maintenance issues. I will use this company again and will request Jay. Thanks Jay for a Excellent Job!!
Great work, very reasonable and honest prices, very friendly and knowledgeable mechanics. I am very satisfied with your services. Thank you Your Mechanic
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Great Guy, really experienced. Was not sure about this service but Jay was excellent and he was really knowledgeable and I will definitely be using him again for my other cars. You can not beat the convenience.