I've been a mechanic for more than 30 years and am ASE and GM certified. Working with customers to figure out what needs to be done and then completing the repairs gives me a great sense of well-being. I look forward to my next challenge!
Jay did work on my car months ago. And when Had problems with my car. I book asap for jay. His knowledge on cars and work is what i recommend. And always on time. Better yet early than he suppose to. Thanks again Jay
Great guy an i liked how he told me everything the needed to be done with my leaks an my power steering rack the needs to be replaced and i liked how he found the problem soo fast too
Was assigned Jay to my service request. He kept me in the loop of his ETA, he was running late (which I absolutely had no problem with) but kept me updated up into the time he arrived to the time he finish the work, which was nice and extremely helpful. He was super professional, came prepared, knowledgeable, serviced my car and I called it a day. Couldn't of went any easier or better. This is the 2nd time using YourMechanic.com, both times different assigned mechanics, both times, extremely happy with the overall service from start (getting quote/making appt) to finish (signing off on work). Received Jay's detail car report which in my opinion is better than I have ever received from a dealer or repair shop. Goes into details, with photos & even voice recordings of work details. 100% + would recommend Jay and YourMechanic.com. Thank you for a job well done!!
Jay showed up on time and got right to work. He seemed very knowledgeable and told me what he was able to do and what else he thought needed to be done (not because he couldn't but because special equipment was needed). I would definitely ask for him again
Wonderful experience! Jay was helpful and full of knowledge. He gave me outstanding advice in regards to my car and service. Explained the service in detail. Very happy and pleased with my service. Thank you, Jay!
He was awesome. He was a little late...but he called to let me know that.He did a thorough inspection of my car and gave me good advice of what i should do. I would most likely book him again.
Jay was seriously awesome. He showed up early, got straight to work, and my car was up and running again very quickly. Jay was extremely helpful with recommending services and repairs that needed to be done to my vehicle. He really went above and beyond and I'll definitely be recommending him to friends and family.
Jay was professional and knowledgeable. This was a great experience and I will definitely use this service again.
Jay was very professional, prompt and thorough. Tons of experience and able to explain in laymans terms what was going on.
My opinion of Jay is that he is straight forward when it comes to explaining what you need done, about how long it will take to complete the work and he will give an estimate in writing so you can decide if you want the work done now or later.
Jay was very helpful in explaining what was needed to fix the problem . I am not allowed to work on vehicles at the place I live. So Jay did my inspect at a food4less parking lot.. Now that I would call going the extra mile
Jay is a very proficient mechanic. He arrived slightly ahead of schedule ready to do the job at hand. He was thorough and pleasant to work with. I look forward to seeing him again with other projects. I would not hesitate to have him back to work on my vehicles.
Not only was Jay very helpful, but he showed up earlier than my appoitment time. I would highly recommend him and I plan to have him service my car again in the future.
i wasn't home during the repair however my son was and he said that Jay was very professional and completed the work required without an issue. He was very content with the work done to his car.
Jay was very friendly and professional when reviewing a car that I was thinking of buying. He gave me repair costs and all the problems I should look carefully into. Overall a very pleasant experience.
Jay contacted that he would be late and I appreciated the call. Prior to working on the car he made sure that parts were correct and that the problem wasn't something else. Work was completed on time and he also provided other services that the car may need in the future.
Jay is an awesome mechanic as well as a person. He provided a very good experience. I will not hesitate to book my cars next service on yourmechanic.
Jay is awesome! He was like having my dad come check out my used car before I purchased it, only better (because my dad doesn't know anything about cars). The car dealership protested at first, saying the car doesn't need to be checked out. Jay nicely but persistently insisted that he was going to give the car a thorough checkout, and he did. He addressed my concerns, and allowed me to buy my new ride without the worries that usually come with buying a used car.
Jay Unger repaired my older model vehicle with no problem. I have been told by others it would not be wise to fix the car based on the year and mileage of my vehicle but for under $700 my car was repaired and running like new. It sure saved going out and buying a new car with payments or buying a vehicle with potentially worse problems. He was very professional, was timely and explained everything that was wrong, what he did as to the repairs and what may be needed for future repairs. I would call YourMechanic again and ask for Jay Unger to repair my car anytime. Having the work done at home saved me drive time and down time.
Jay was very professsional, courteous and took the time to explain the issue. He actually had to come back again as the same problem resurfaced within a few days. Between Jay and YourMechanic, they took of the issue very professional and didn't charge me for the second time. I would gladly recommend Jay to my friends and family!
Jay arrived to the appointment early and called me that he arrived and immediately started getting his tools ready to begin the work. He listened to the symptoms my car was having and then proceeded to do the job which was requested. He let me know how long it would take and kept in contact with me. He told me exactly what he did and even answered other questions I may have regarding other issues with the vehicle. Of course, he told me to book an appointment for an inspection of the other questionable problems I may or may not have, but my clutch is now operating as it should and I got a great mechanic at a great price with great service. Thank you. I have referred my sister to YourMechanic and I believe they are booking their appointment today.
I am very pleased with my visit with Jay. He was on time, pleasant, and knowledgeable. I will be scheduling my auto service in the near future with Jay.
Moreno Valley, CA
Having a certified technician come to my home to repair my car not only gives one a peace of mind it also nice to put the personal care back where it belongs between the technian and customers. Old School! Being able to ask and answer questions made me feel that I mattered.
He was a great mechanic. He explained things clearly. He reduced the charge when he found out I didn't need the extra work, and I appreciate that. He was an all around nice gentleman. I thank you very much, Jay.
Rancho Cucamonga, CA
Jay let me know in common language what was wrong with my car and answered my questions quickly and competently. I felt very confident and satisfied at the end.
Jay came out to do a vehicle inspection even helped me out with some minor things and gave me the run down on how to do some of the stuff on my own if I choose to do it myself. All around great guy, very helpful, and extremely knowledgeable .
Moreno Valley, CA
Amazing as always. Jay is very thorough and informative. He will explain what needs to be done and will answer your questions. He wants you to know what he is doing and why.
This is 2nd time Jay has worked on my BMW, he is reliable and explained everything to me. He replaced front brake pads and rotors and did an oil change. So convenient having work done at my house by an experienced, reliable and friendly mechanic. Will be making an appointment for back brakes very soon. Thanks Jay.
Jay did a great job and explained everything that my car needed. My car is back up and running and I didn't need to tow it to the shop; the shop came to me. Jay knows what he is doing and I would definitely have Jay out again if needed.
Jay arrived right on time. Although, it took 2 hours longer than they had originally estimated; I appreciated that Jay took his time to make sure it was done right. Jay shared with me his thoughts on how there are certain jobs that can be more challenging without the use of lifters where he would be able to have more leverage and room to work with. When he was done; he gave me advice on future services the car may need and recommended at what mileage I should take care of them. However, I do have a recommendation to make to the people at YourMechanic.com; I think you should put into account mechanics' advice and/or suggestions before quoting a service. It would greatly help on accuracy as far as time frame and/or whether a service may or may not be possible to get done on a driveway rather than a shop. All in all I was very happy with the job Jay did and I would definitely recommend him to people I know.