I've been a mechanic for more than 30 years and am ASE and GM certified. Working with customers to figure out what needs to be done and then completing the repairs gives me a great sense of well-being. I look forward to my next challenge!
I left him to perform his job. When he was thru he gave me a detailed, and informative, review of his findings.
Jay goes well above and beyond to ensure you, the customer, are satisfied with the work performed as well as provide you with expert judgement on what the car really needs (opposed to the extreme upwelling at some car shops). If Jay owned an independent auto shop, you can bet that would be the only shop I had my car serviced.
Jay is very professional and honest. He did an excellent job on my Jeep. He took it for a test drive to make sure everything was good. He took the time to explain what the problem was and how he fixed it. When I have car problems there are no knowledgeable men in my family to help me out. Now I have someone to call for help.
Jay arrived on time to inspect my Jeep for a transmission leak. He took the time to explain to me what was needed. He gave me a quote and even set up an appointment time to come back to do the work. The quote was reasonable. Jay is a very nice man. So happy that I called Your Mechanic.
Jay was very knowledgeable and helpful. He showed me and let me listen to what was wrong. I have another appointment with him Monday! Will book all future appointments with him from now on!
Jay was very pleasant and I enjoyed talking with him. I normally work on my own Jeep but this time I was at a block wall. Jay was great. I will definitely used him again if I need it.
After 3 unsuccessful appointments with another Your Mechanic tech, Jay came out to my office a day before my scheduled time because he had an opening. He was very helpful and offered a lot of services for my car & things I could do on my own without mechanic. He was so helpful and would recommend him again. Planning on do my recommended services soon with Jay.
This is my second time working with Jay. He does great work and is very honest and I look forward to working with him again on my other cars. Thanks Jay.
Rancho Cucamonga, CA
""Jays very professional and knowledgeable about the vehicles he service. He's prompt and will notify you upon arrival. I highly recommend Jay the mechanic.""
The problem we reported has been difficult to diagnose for other professionals. Jay took his time with the car and was able to find a probable source of the noises we were hearing. Great service. Very professional. Would use him again!
Jay was very personable and thorough. I called him out for one problem and he found that it was something else entirely. Very knowledgeable and helpful.
Jay was very professional and did the work very quickly! Thanks buddy.. I will definitely book you for further work! Thanks!!
I was very happy with the service. Jay showed up on time, was professional & courteous. He inquired why I scheduled service and made sure to answer my questions and offered helpful suggestions.
Jay is awesome! He was like having my dad come check out my used car before I purchased it, only better (because my dad doesn't know anything about cars). The car dealership protested at first, saying the car doesn't need to be checked out. Jay nicely but persistently insisted that he was going to give the car a thorough checkout, and he did. He addressed my concerns, and allowed me to buy my new ride without the worries that usually come with buying a used car.
Jay was very professional and helpful to all the questions I asked. He completed the job on time.I would highly recommend him to all who need a good mechanic.
Jay called me to let me know he was available to inspect a car hours earlier than i had scheduled. This was helpful as the dealership was shipping the car long distance to me. He was no non-sense and efficient
Jay was the most nicest guy and honest! He told me everything I needed to do to my car as a maintenance up keep and told me nothing was in dire need. What he did say was before the summer. He was trustworthy and came early because of the rain. Listened and answered all my questions and my families questions. I am completely satisfied and wish I had known about YourMechanic a long time ago. I would have saved hundreds of dollars.
Jay was very patient and professional. Jay took the time for me to understand what was wrong with my recent purchased used SUV that I bought. I will definitely recommend Jay. I called the center once and the representative was too very professional and answered all my questions. My whole experience was beyond all expectations and my experience with YourMechanic leaves as returning customer.
Jay did a great job on my breaks. Very knowledgeable and professional. Did not have to worry about dropping it off and picking it up. He brought all the parts and was done with no problems. Best of all I didn't have to take off work.
It was easy and convenient. I didn't have to take off work or worry about anyone picking me up. He came out did his work and left. What a great service.
Jay went above and beyond. He is truly a honest professional and darn good mechanic. I would recommend him to anyone. He is the best you can find anywhere.
Jay Unger is a Great mechanic he takes the time to address the issue's of my car and even though it was freezing outside he still kept his composure and made sure he Identified the problems of my car. This guy deserves a pay raise for his hard work and honesty. I highly recommend Jay to fix anyone's car he is a good man and honest. Thank You Jay for all your hard work.
Jay was fantastic. Unfortunately he was given the wrong parts for the job. The proper oil filter was driven out to him to only have the incorrect part delivered again. Although it was not to big of a problem, it could have been as the job took over two hours. Better quality control with parts distribution would have made this an excellent service.
Jay was incredible.Honest and fast and he took his time explaining everything to me. Will definitely be asking for him again and I've already recommended him to several friends
Jay was very knowledgeable, honest and professional. I loved every part of this experience, and I definitely will be recommending this service to my family and friends.
Jay was wonderful! Very professional. Took the time to walk me through everything he did, and gave his honest recommendations. Jay was very quick, arrived on time and got the job done in less than 2 hours. Very impressed!
Jay arrived on time, quickly saw that I had misunderstood the nature of the needed repair, got the necessary part and completed the repair. The repair worked, my van was left clean, and I was a happy guy. From emailing in the appointment on Saturday morning to getting the repair Implemented on Monday morning, without needing to have the vehicle towed, it was the ultimate in convenience. I will use YourMechanic again.
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Jay was on time and very helpful with explaining things to me, i am definitely will call for him an any future repair and will recamend to family and friends
Jay arrived and was very professional. I really liked the idea that he took time out to listen to me about the problem. When I had finished he explained the problem and fixed it. I really liked that he informed me of what I should watch out for on the car for further maintenance issues. I will use this company again and will request Jay. Thanks Jay for a Excellent Job!!