I've been a mechanic for more than 30 years and am ASE and GM certified. Working with customers to figure out what needs to be done and then completing the repairs gives me a great sense of well-being. I look forward to my next challenge!
He got here 45 minutes before the scheduled appointment and got right to work very polite and very professional thank Jay I'm very happy with the work you did..
We have used Jay for a prior repair on our elderly mother's vehicle. When she had another issue, we did not hesitate to request Jay again for the repair. He has been on time, diligent and very informative of the repairs and potential issues.
Jay was professional, knowledgeable, and efficient. In addition to skillful, Jay offered valuable information and careful recommendations. Most importantly, Jay was honest and empathetic to my automotive concerns. I highly recommend Jay for any automotive needs.
Best experience I have had with a mechanic, was on time 7am to work on my specific need, I did not have to drop off and pick it up. saved me a lot of time, Jay was very professional and knowledgeable I will recommend this service to any that ask. No more waiting in line. once again thank you jay.
Jay was very professional and seemed to have good working knowledge. I will look forward to having him service my vehicle next week.
Jay arrived on time, fully prepared with the parts needed for my repair job. It was great having an oil change in my own garage! He took pictures of the parts, old and new, used in the repair, and also the oil used. The comprehensive report I received right after the job was finished is great!
I had a very good experience with Jay. Any questions I had regarding services I may need or repairs to my vehicle, he answered all of my questions. In addition, he gave me good tips and advice regarding recommended repairs. Additionally, I will be using Jay again for future repairs. Furthermore, he is very knowledgeable.
Jay showed up right on time and was very thorough.Throughout the process, he kept me in the loop as to what he was doing and showed me what he was seeing so I could take a look for myself. He was very honest with his thoughts and feelings about the vehicle and I look forward to using him again in the near future.
He was very trustworthy and knowledgeable, and was able to effectively explain to me (a person who knows very little about cars) what was going on with my car and why it was happening or why it's something I need to pay attention to. I definitely would trust him to work on my car again in the future.
very professional. I gave Jay four out of five stars. Nothing against Jay, I just don't give perfect scores, their is always room for improvement.
Jay showed up on time, got the job done quickly was very friendly and made a few recommendations of additional maintenance that will be needed. Thank you for the great service.
Jay was able to come early which was appreciated. He did excellent work and answered all my questions. Early, fast and honest can't be beat!
Great guy an i liked how he told me everything the needed to be done with my leaks an my power steering rack the needs to be replaced and i liked how he found the problem soo fast too
Jay did work on my car months ago. And when Had problems with my car. I book asap for jay. His knowledge on cars and work is what i recommend. And always on time. Better yet early than he suppose to. Thanks again Jay
Was assigned Jay to my service request. He kept me in the loop of his ETA, he was running late (which I absolutely had no problem with) but kept me updated up into the time he arrived to the time he finish the work, which was nice and extremely helpful. He was super professional, came prepared, knowledgeable, serviced my car and I called it a day. Couldn't of went any easier or better. This is the 2nd time using YourMechanic.com, both times different assigned mechanics, both times, extremely happy with the overall service from start (getting quote/making appt) to finish (signing off on work). Received Jay's detail car report which in my opinion is better than I have ever received from a dealer or repair shop. Goes into details, with photos & even voice recordings of work details. 100% + would recommend Jay and YourMechanic.com. Thank you for a job well done!!
Jay showed up on time and got right to work. He seemed very knowledgeable and told me what he was able to do and what else he thought needed to be done (not because he couldn't but because special equipment was needed). I would definitely ask for him again
Jay was very helpful in explaining what was needed to fix the problem . I am not allowed to work on vehicles at the place I live. So Jay did my inspect at a food4less parking lot.. Now that I would call going the extra mile
Jay is a very proficient mechanic. He arrived slightly ahead of schedule ready to do the job at hand. He was thorough and pleasant to work with. I look forward to seeing him again with other projects. I would not hesitate to have him back to work on my vehicles.
Not only was Jay very helpful, but he showed up earlier than my appoitment time. I would highly recommend him and I plan to have him service my car again in the future.
i wasn't home during the repair however my son was and he said that Jay was very professional and completed the work required without an issue. He was very content with the work done to his car.
Jay was very friendly and professional when reviewing a car that I was thinking of buying. He gave me repair costs and all the problems I should look carefully into. Overall a very pleasant experience.
Jay contacted that he would be late and I appreciated the call. Prior to working on the car he made sure that parts were correct and that the problem wasn't something else. Work was completed on time and he also provided other services that the car may need in the future.
Jay is an awesome mechanic as well as a person. He provided a very good experience. I will not hesitate to book my cars next service on yourmechanic.
Jay is awesome! He was like having my dad come check out my used car before I purchased it, only better (because my dad doesn't know anything about cars). The car dealership protested at first, saying the car doesn't need to be checked out. Jay nicely but persistently insisted that he was going to give the car a thorough checkout, and he did. He addressed my concerns, and allowed me to buy my new ride without the worries that usually come with buying a used car.
Jay Unger repaired my older model vehicle with no problem. I have been told by others it would not be wise to fix the car based on the year and mileage of my vehicle but for under $700 my car was repaired and running like new. It sure saved going out and buying a new car with payments or buying a vehicle with potentially worse problems. He was very professional, was timely and explained everything that was wrong, what he did as to the repairs and what may be needed for future repairs. I would call YourMechanic again and ask for Jay Unger to repair my car anytime. Having the work done at home saved me drive time and down time.
Jay was very professsional, courteous and took the time to explain the issue. He actually had to come back again as the same problem resurfaced within a few days. Between Jay and YourMechanic, they took of the issue very professional and didn't charge me for the second time. I would gladly recommend Jay to my friends and family!
Jay arrived to the appointment early and called me that he arrived and immediately started getting his tools ready to begin the work. He listened to the symptoms my car was having and then proceeded to do the job which was requested. He let me know how long it would take and kept in contact with me. He told me exactly what he did and even answered other questions I may have regarding other issues with the vehicle. Of course, he told me to book an appointment for an inspection of the other questionable problems I may or may not have, but my clutch is now operating as it should and I got a great mechanic at a great price with great service. Thank you. I have referred my sister to YourMechanic and I believe they are booking their appointment today.
I am very pleased with my visit with Jay. He was on time, pleasant, and knowledgeable. I will be scheduling my auto service in the near future with Jay.
Moreno Valley, CA
Having a certified technician come to my home to repair my car not only gives one a peace of mind it also nice to put the personal care back where it belongs between the technian and customers. Old School! Being able to ask and answer questions made me feel that I mattered.