I've been a mechanic for more than 30 years and am ASE and GM certified. Working with customers to figure out what needs to be done and then completing the repairs gives me a great sense of well-being. I look forward to my next challenge!
Simple, easy and hassle free Jay was not only extensively knowledgeable but explained to me everything I needed to know about my car
Jay is thorough and neat. He wants to make sure the job is done properly the first time. There was some rattling in the brakes, so he took everything out of his truck again to fix the problem so there wouldn't be issues later. There was no mess left behind. He doesn't sell you on extras, only what's needed.
Jay was on time, called ahead, very nice, didn't try to get me to do extra stuff, and was very knowledgeable. I would be happy to hire him again.
Service by Jay is quick and painless. He is knowledgeable, always on time, and works quickly. I highly recommend him.
He was a great mechanic. He explained things clearly. He reduced the charge when he found out I didn't need the extra work, and I appreciate that. He was an all around nice gentleman. I thank you very much, Jay.
Not only was Jay very helpful, but he showed up earlier than my appoitment time. I would highly recommend him and I plan to have him service my car again in the future.
Jay was great! very informative, and explained the why, and the why not for me. Will definitely call for service again!
Jay was great! He even had to wait a few minutes for me due to an accident on the freeway on my way to work. He was very pleasant and professional. He got right to work and finished sooner than expected. Thank you Jay!
Jay was extremely professional, showed up on time and did everything that needed to be done and explained to me issues with my car that I would need to address in the future. Overall, an excellent job.
He was professional. Greeted me and got to work immediately. It was a great experience for using Your Mechanic for the first time. Will definitely call when I need future service.
Jay is a very proficient mechanic. He arrived slightly ahead of schedule ready to do the job at hand. He was thorough and pleasant to work with. I look forward to seeing him again with other projects. I would not hesitate to have him back to work on my vehicles.
Jay fixed the window did an amazing job he was friendly I will use he's services again and recommend him to friends and family thanks again and God bless Ronald Ramirez
i wasn't home during the repair however my son was and he said that Jay was very professional and completed the work required without an issue. He was very content with the work done to his car.
Jay was very friendly and professional when reviewing a car that I was thinking of buying. He gave me repair costs and all the problems I should look carefully into. Overall a very pleasant experience.
It was easy and convenient. I didn't have to take off work or worry about anyone picking me up. He came out did his work and left. What a great service.
Jay was very helpful in explaining what was needed to fix the problem . I am not allowed to work on vehicles at the place I live. So Jay did my inspect at a food4less parking lot.. Now that I would call going the extra mile
Jay was great . For the first time I felt like I wasn't getting the run a round. He is polite and very professional. I'd definitely recommend Jay and My Mechanic.
Awesome guy. Knew what he was doing and came prepared. Even fixes some mistakes made by myself and the warehouse. Best mechanic I've had in a long time.
Just would like to thank Mr. Unger for showing up early on my day of appointment, he didn't just fix my car, he showed professional service by giving me a break down of every possible solution to my automobile problems. He did such a awesome job and I am defiantly excited to have him come back to mantain my vehicle from now on. He a showed tons of knowledge and enlightened me to what he could do in order to get me back on the road. I am so grateful and appreciate his professionalism as I am a professional myself, it was more then a pleasure to have him as my mechanic, thank you so much Jay.......I pray you have a continued blessed career sir.
Error messages appeared on my dashboard concerning the braking system (anti-lock brake system [ABS] and brake assisted stopping [BAS]), when I drove the car the next day. I made an appointment with "Your Mechanic" to remedy this problem and some one is coming tomorrow.
Jay was the most nicest guy and honest! He told me everything I needed to do to my car as a maintenance up keep and told me nothing was in dire need. What he did say was before the summer. He was trustworthy and came early because of the rain. Listened and answered all my questions and my families questions. I am completely satisfied and wish I had known about YourMechanic a long time ago. I would have saved hundreds of dollars.
Jay was very patient and professional. Jay took the time for me to understand what was wrong with my recent purchased used SUV that I bought. I will definitely recommend Jay. I called the center once and the representative was too very professional and answered all my questions. My whole experience was beyond all expectations and my experience with YourMechanic leaves as returning customer.
Jay called me to let me know he was available to inspect a car hours earlier than i had scheduled. This was helpful as the dealership was shipping the car long distance to me. He was no non-sense and efficient
I was extremely impressed until yesterday. I am still waiting on a call back from one of the appointment personnel (Cindy). To make appointments for additional vehicles. I spoke with her first thing in the morning, she was to call me back. I waited till the early afternoon spoke with Stephanie, she was to have Cindy call me back. No Call back. Called again in the late afternoon and left a message. No call back. I guess you do not need our corporate business.
Jay was very professional and helpful to all the questions I asked. He completed the job on time.I would highly recommend him to all who need a good mechanic.
Jay arrived and was very professional. I really liked the idea that he took time out to listen to me about the problem. When I had finished he explained the problem and fixed it. I really liked that he informed me of what I should watch out for on the car for further maintenance issues. I will use this company again and will request Jay. Thanks Jay for a Excellent Job!!
Great work, very reasonable and honest prices, very friendly and knowledgeable mechanics. I am very satisfied with your services. Thank you Your Mechanic
Moreno Valley, CA
Jay is the perfect mechanic. Very professional & customer service savvy. He has integrity . I'll recommend him to anybody. For all future repairs/ maintenance to my cars, I don't want to see anybody except Jay.
Jay is an incredible mechanic who demonstrates what it means to be a great service professional. His vast knowledge allows him to easily assess and recommend a solution to a problem. Jay is forthright in character, and a pleasure to have around. I would recommend him to any friend or family member.
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.