by Lydia from Moreno Valley, CA 92557
When I called YourMechanic, I told the person who answered the phone what the problem was - the linkage -, since it was part of the cable, a new one was ordered. I was given an estimate of over $500 because of the amount of time it would take to get to it. William first started by taking off the parts that were blocking the cable and saw that it had become unattached. This prevented and saved him a lot of time from taking the inside panels apart. Because of this, he said it would cut the labor in half, which saved me over $300 in labor that I really appreciated. That is honesty and integrity that you do not find from many mechanics, at least the ones I had dealt with in the past. I would definitely recommend William again. It was frustrating trying to set up a time in the very beginning because of my schedule, but it was all worth the wait.