Lucas arrived within the one hour window that was specified. He was friendly and seemed very knowledgeable. Although he performed a simple oil change, he was able to answer additional questions I had and tell me what things I needed to keep an eye on in the future. When he was done and starting to clean up, he noticed that part of the old oil filter was missing. He didn't hesitate to immediately put the van back up on the jack to inspect the oil filter housing, and found the missing piece from the badly worn out old oil filter! I appreciated his thoroughness and attention to detail.
Augie was very knowledgable and completed the pre-inspection of a used Jaguar in a timely and holistic manner. His follow-up call enabled me to do some additional homework and ensure I was getting what I was paying for. He was on time and did a thorough evaluation. I will ask for him for all of my future mechanic/pre-inspection opportunities. Thanks for a great job! Eric