Where do I start?
Maybe 2 minutes after I initially booked the appointment, Rocco called me about previous work done on my car to verify services I didn't need, already saving me time, money, and effort right off the bat!
He then walked me through what would happen, and where we could further work details if needed. Rocco showed up right on time, which is better than I can say of some other technicians through yourmechanic, and performed well beyond expectations and had everything ready to go in an hour on the dot.
He mentioned what he recommended the next maintenance repairs might be be needed, and even sent me a quote including the inspection fee discount since we didn't find any problems related to the noise that was initially found but disappeared.
Bottom line, all of the mechanics from this service are decent, but Rocco is by far the best I've had!
Ps. I liked his green lantern shirt.
This was my first experience using this site/service and after the work was complete boy am I sold. Luis was the mechanic assigned to my job and I could not have been happier. He was prompt, prepared, professional and affable. Luis was exemplary in the repair of my vehicle and I believe left my garage cleaner than when he started. To anyone seeking a competent mechanic that goes above and beyond for his customer I do not hesitate in my recommendation of Luis Arevalo.
Probably my best experience with a mechanic, ever. Came early, then took the time to troubleshoot to make sure I wasn't paying to replace a part I didn't need. Work was quick and problem is solved. I will be booking again!