Where do I start?
Maybe 2 minutes after I initially booked the appointment, Rocco called me about previous work done on my car to verify services I didn't need, already saving me time, money, and effort right off the bat!
He then walked me through what would happen, and where we could further work details if needed. Rocco showed up right on time, which is better than I can say of some other technicians through yourmechanic, and performed well beyond expectations and had everything ready to go in an hour on the dot.
He mentioned what he recommended the next maintenance repairs might be be needed, and even sent me a quote including the inspection fee discount since we didn't find any problems related to the noise that was initially found but disappeared.
Bottom line, all of the mechanics from this service are decent, but Rocco is by far the best I've had!
Ps. I liked his green lantern shirt.
This service was my second experience with YourMechanic and can very confidently say there will be more. Ricardo showed up on time and was extremely professional and courteous. I had a lot of work done on my 2003 Honda Pilot: Oil Change, Coolant System Flush, Front / Rear Brake Rotors and pads which Mr. Herrera-Delgado completed in record time. I highly recommend Ricardo.
Napoleon was amazing. He did a thorough check of the car that I was thinking of purchasing. He explained to me the inspection and what occurred in the test drive. He amswered all my questions regarding the car and gave me great advice about the purchase and maintenance. Highly professional and strongly recommended!