Willie

Great experience with Willie! He arrived on time, and was protecting us by wearing a mask. We didn't know what was causing a rattling noise with the car, so we went for a ride to hear it. When we got back Willie found the issue! He patiently explained the issue and showed us the problem. Willie was friendly and knowledgeable - I highly recommend him! Thank you very much, Willie!

Friendly, Good work. Got here on time.

Good mechanic

Best Mechanic ever! Willie was honest with me from the start and he went the extra mile to make sure the car was good and I was safe, will definitely book again next time I have car troubles

Great!

He was very professional courtesous.

Very friendly and professional

Willie is an amazing mechanic and person. He was very professional, helpful, knowledgeable and personable. I really appreciated all of his help!!

Good work, friendly

Willie is very knowledgeable guy knows what he is talking about we had a great experience fixing my truck I would book him again

Awesome mechanic

Great mechanic

Nice and competent mechanic

Showed up early, gave me a call After pre purchase inspection, discussed and answered any questions. Very professional

Excellent service great attitude

Here before the scheduled time, very courteous, straight to the point, figured out the major problems, very honest and more. Just awesome!

I can't recommend Willie highly enough. He was early, friendly, professional, and thorough! Thanks Willie!

Very professional. Happy to have him working on my car

Fast, friendly and knowledgeable. I would recommend Willie to anyone. Thank you!

Outstanding would definetely have again.

EXCELLENT WORK ON THE CAR

Very helpful

I made an appointment to have my brake rotors/disc replaced. On the day I scheduled my car services- it ended up raining. Willie checked in, moved my appointment, and continued to communicate through out the day until he was able to come work on my car. He took great car to make the repairs ANNNDDD SAVED ME MONEY by only doing what was necessary (only one of the rotors needed replacing). A blessing.

Thanks Willie, for your professional and personal service with this inspection and following up with me by phone! I really appreciate your efforts. You found things that I did not find when I test drove the car and as a result, I decided NOT to buy that car. I informed the dealership contact that I had regarding why I did not buy that car and gave them feedback on improving their own service for the future. I feel the money for the inspection was well spent as I could have made a big mistake and might have bought that car. Thanks to you, I avoided that potential problem. I have since gotten another car and feel good about. You helped me a lot and I thank you again! It is not fun to have one's own car totalled through no fault of your own and HAVE to buy a used car to replace in a short time, like I had to do. So again, thank you, thank you, thank you! ....Roseann

Willie is a hard and reliable worker. Fixed the problem. 3rd experience with him I think. Very satisfied

First rate mechanic. Would definitely recommend! Thank you.

Had Will inspected two Hyundai Elantra SE at different dealers. He was prompt and provided great feedback on the cars. Really value his experience and recommendation. We're highly satisfy with Will and his service.

Willie was super friendly and efficient! He noticed something on my quote that didn't actually need replacement, so he took that off for me. Appreciate the great work and suggesting services I need in the next few months. Will book again!

I’m extremely upset over the overhaul of my Jeep on April 15th. I was under the impression the mechanic checks out the repair service before he sets off to work on the Jeep. I found out by the mechanic working on my Jeep that this is not true. He supplanted the power steering pump without checking the vehicle out. He asked me if another mechanic had come to diagnose the trouble. I told him no. I did not know this was a part of “My Mechanic”. He assured me this was not the case. Evidently, according to the mechanic a wrong part was purchased for the Jeep by “My Mechanic”. He had to pass on my Jeep to go to another job at 1:00 PM. He came back later that evening, I’m assuming with the correct part needed for the Jeep. From there I was told I would need a hose for the steering pump. He told me to call “My Mechanic” in the morning. I followed up with the phone call approximately 7:45 AM the following day. The individual I spoke to, told me not to worry my mechanic would be out today. I attempted to tell him about the hose needed and was cut off very abruptly from finishing what I was instructed by the mechanic As to tell the office what the problem was with having to have a new hose. No one called or showed up to work on my Jeep at all that day! Around 4:30 PM, I received a text message from the mechanic that was working on the Jeep. He inquired, if I had called the office that day. I texted, absolutely first thing in the morning. I was told you would be here to fix my Jeep. He texted really! I did not hear from him again until a few hours after. He texted me, it was going to cost me another $300.00 for the hose and labor. I did not possess an additional $300.00 to fix the Jeep until May 13th. I have no idea what is going on with the Jeep. Why it was not inspected before starting the service work on it. How do I generate the job to be finished on my Jeep on May 13th, as I have no idea what was done to it? Where did the old steering pump go if a new one was set in? It is harder for me to steer now than before it being worked on. This leaves me having to let it sit when street sweeping comes through. As it is nearly impossible for me to turn the steering wheel to move the damn Jeep. I’m very upset about the whole state of affairs. I received no paperwork. But gave him a monetary for working on the Jeep. It was suppose to occupy two hours to complete the job. I have no idea what new part was ordered wrong and that he had to run and get to replace the wrong part ordered. I’m writing this now to your company because I have been so extremely upset over your company’s services, I’ve been lose for speech on the unprofessional of this complete situation. Also, the information listed on the website for my Jeep is not correct. This needs to be corrected. You have the Jeep with not the actual mileage on one description and the other description of the Jeep is not actually correct either. For future checking facts I want this corrected, as I plan to sale it!

Mechanic was professional and knowledgeable about cars. His recommendation was excellent and appreciated. I would definitely recommend this mechanic to others.