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If your door refuses either to lock/unlock or open, the mechanism is likely jammed. Not unlocking/locking could be linked to the electric switch used in most modern cars today, a blown fuse, or faulty wiring. It could also be that the mechanical linkage connecting the handles to the latch is broken or jammed.
A top-rated mobile mechanic will come to your home or office to determine the source and cause of the door lock issue, and will then provide a detailed inspection report that includes the scope and cost of the necessary repairs.
Without either the security provided by doors that lock or the convenience of doors that open, the car isn’t much use to anyone. Book a mechanic for a thorough inspection as soon as possible.