by Michael from Riverside, CA 92509
All I can honestly say about my experience with Doug is wow. Never have I seen a mechanic be so knowledgeable and understanding of the situation but also be so friendly and polite. Out of all the times I have taken my car to a repair shop for random repairs and wear and tear, having Doug come to me and provide the service level that he did makes me never again want to step foot on a dealership or mechanics shop ever again. He handled my car problems perfectly and instantly. He knew exactly what was wrong with it almost instantly and had a fix for it BEFORE my appointment time even had come! How you ask?! Because he was early! A mechanic...being early...?! I know it sounds crazy but I'm so pleased and happy with the way Doug handled everything today and to you Doug, honestly thank you! For every oil change, for every light on my dash, for any problem I have..I will be coming right back here. You have made a customer extremely happy and I can promise you I will be bringing all the business I can with me! Thank you again Sir for providing excellent quality and workmanship that you can't find in a shop or dealership. Thank you Doug!!