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AMOUNT PAID
He was very trustworthy and knowledgeable, and was able to effectively explain to me (a person who knows very little about cars) what was going on with my car and why it was happening or why it's something I need to pay attention to. I definitely would trust him to work on my car again in the future.
Jay was able to come early which was appreciated. He did excellent work and answered all my questions. Early, fast and honest can't be beat!
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AMOUNT PAID
Carlos R. was incredible, everything that I have come to expect of the YourMechanic technicians. I was cancelled on 3 times this week by another tech, forced to rent a car and take unexpected costly Uber trips, had to take off 4 hours of work to be there on time for the previous appointments (was cancelled on last minute anyways), damaged integrity/trust with a project team at work and had to push a big deadline back, had a horrible experience (ongoing unfortunately) with communication from a service manager after 6 attempts to just get a chance to talk to someone (not even a call, but I get an email at 11PM with info I already had the night before my 7AM appointment??), and to top it off all of that happening BEFORE SOMEONE EVEN LOOKED AT MY VEHICLE a week later. Needless to say, my service ended up costing me well over 100% of what I willingly paid today for the quality work.. not exactly what they advertise at YourMechanic (professional, convenient, fair priced, timly, hassle free, honest). Carlos R. made a huge impact on me today and likely the only reason I'd even consider coming back, and likely for now he's all I'd even consider going to. Professional, communicative, skilled, quick, and an all around great guy. I sincerely hope that YourMechanic can right some wrongs from this week, but they're doing one thing very right and that's having Carlos R. Thank you sir for giving me a little hope when I can't even get a chance to talk to someone on the phone. You're doing everything right!
Carlos was awesome. He had a lot of knowledge and was very helpful.
Steven took the time to go over the inspection with me after hours at 9:00pm. When I asked him for estimates on the work, he promptly texted me estimates at 6:00am the next morning.
Steven was on time and did a great job. Will use again.
My car had a busted fan belt, so I thought. So I made an appointment to have it replaced by a mechanic from YourMechanic.com. Jesus Ramirez was my mechanic. He was on time, professional and answered all my questions. He diagnosed the problem was the bad idler pulley and so ordered additional parts. he got the problem fixed and car going again. He pointed out the leak from the power steering reservoir probably caused the pulley to go bad.
The easiest and reliable service I’ve ever had! Definitely will use again especially if Jesus is the one fixing my car !
Javier was great knew a lot and very professional
Rodrick arrived on time and was very professional. My car was up and running quicker than I had expected. I will definitely be using his services in the future.
Just a great overall experience. Rodrics was timely, professional and friendly.
He was very knowledgeable about car repair in general and with specifics.Gave great suggestions and was very helpful with answering any questions I had.
The mechanic was great, and friendy! I would recommend any day! My concern is did he get paid enough, he worked hard, fast and took longer than 2 hours! I hope he gets compensated appropriately, your analysis at the office need to include gas to the sight and have a tool allowance or some other incentive, great deal and great company, note: not once did Sami complain, very calm and patient! I feel I made a friend, thanks your mechanic This job was mis judged thinking it would take only 2 hours, I knew before it would take at least 4 Thanks again your mech
1000+ positive reviews nationwide
Average Rating
4.7/5
Number of Reviews
35
Service Hours
7 AM - 9 PM
7 days a week
Phone Number
1 (800) 701-6230Phone Hours
6 AM - 5 PM PST
Mon - Fri
7 AM - 4 PM PST
Sat - Sun
Address
We come to you at no extra charge
Guarantee
12-month/12,000-mile warranty
Our certified mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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