He was very thorough. He looked under the hood and under the truck, inspected the wear and tear on the breaks, rotors, pads. He looked at all of the areas under the truck and the hood for leaks, wear, or cracks in the insulation in the bundles of wires. He took photos of areas that needed work. He also put together my side view mirror, which had been broken.
Kenneth was professional, personable and clear with his assessment of my car and recommendations. Best experience I have ever had with a mechanic. Though my car had a few issues he did not try to make them sound better or worse than they are, just made me aware of maintenance I would need to do on my own, and repairs that would be necessary in the near future.
Alejandro is the man! I was initially dreading my appointment as there was a one-hour window, but Alejandro actually arrived prior to our scheduled time--that totally worked out for me. He was also friendly and very thorough.