Excellent service. Not only is he VERY knowledgeable about cars, he took the time to explain to me in depth why I was encountering my original issue - I always feel that some mechanics come and do the work and leave. While that's great especially if they did a great job, I'd like to feel more connected to any issues my car encounters. Kenneth did just that and more. I'd like to have him look at my car again. His customer services skills are excellent. Probably the best mechanic I've encountered since I've lived out in Southern California. A+ service.
Alejandro is the man! I was initially dreading my appointment as there was a one-hour window, but Alejandro actually arrived prior to our scheduled time--that totally worked out for me. He was also friendly and very thorough.