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The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Once again I had Carlos work on my Mazda and I can't complain. Excellent and friendly service. One of the best mechanics I have ever dealt with. Highly recommend him Marv Talley
Carlos did a great job! Very friendly, professional and knowledgeable. Would ask for him in a sec if I have any issues with my vehicles Little stubborn, though when I offered him some water! Lol, being a boiler/ wtr heater pool heater tech I said I got some and walk.
Professionalism at its best! Work quickly and efficiently so we could get to a prior engagement we had to be at. Pointed out a few things that another mechanic lied about needing to be repaired. Saved us a lot of money! Good manners and polite to boot!
Marco did a great job! My issue is now fix and I can get back in the road. He is very knowledgeable and friendly! I would do business with him again.
Ariel did a wonderful job, was persistent and got the car running. Great Job!