Q: Windshield cracked while parked indoors

asked by on

The windshield in my 2013 Mazda CX-5 now has a huge crack from the bottom right corner right through the middle. This just appeared one morning after the car was parked in my garage overnight. It’s a private garage and nothing fell on it. I don’t see any legitimate source for the crack. I think the windshield was defective. Not a good look for a new car with 33,000 miles on it. Is there any way to get the manufacturer to replace a defective part like this?

Hello. While having a cracked windshield is bothersome, the only time a manufacturer will cover a piece of glass is if it has a stress crack, with no signs of a stone chip or signs of impact. If you don’t see any stone chips at any point along the crack, I would suggest using a digital camera and zoom in on the crack and inspect the cracks for any signs of impact. If no signs of impact are found, you can take it to the dealer, they will be the ones to decide. Glass on newer cars is actually thinner than glass of the past. The reason the glass is thinner is to reduce the overall weight of the vehicle. To get their CAFE (Combined Automobile Fleet Emissions) standard up, a lot of lighter materials are being used in the construction of a vehicle including the glass. All auto manufactures are seeing increased cracks in windshields from impacts. Another factor that causes damage is rapid change in temperature. If, for example, you have a stone chip on the windshield, turning on the defroster on a cold morning can cause the windshield to crack. To get an independent look at your glass call out a glass expert for an inspection.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Windshield cracked while parked indoors

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I cannot get my bluetooth to work

Hello, having a convenience feature not working properly can be annoying, especially when it has to do with the entertainment system. It appears that Mazda has recognized this issue in Technical Service Bulletin (TSB 09-008/15) to resolve issues with the...

Q: Heated windshield not working.

It appears that you may actually be experiencing two different issues with your Mustang. I do not believe the two are related so we will look at each concern independently. In regards to the rear window defroster, it is quite...

Q: Q: Jerking while driving

Hi There, What you are describing sounds like a dirty or faulty mass air flow sensor. The mass air flow sensor monitors air intake as it is mixed with fuel prior to being injected into the motor. This sensor relays...

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...