Q: Windshield cracked while parked indoors

asked by on November 06, 2015

The windshield in my 2013 Mazda CX-5 now has a huge crack from the bottom right corner right through the middle. This just appeared one morning after the car was parked in my garage overnight. It’s a private garage and nothing fell on it. I don’t see any legitimate source for the crack. I think the windshield was defective. Not a good look for a new car with 33,000 miles on it. Is there any way to get the manufacturer to replace a defective part like this?

Hello. While having a cracked windshield is bothersome, the only time a manufacturer will cover a piece of glass is if it has a stress crack, with no signs of a stone chip or signs of impact. If you don’t see any stone chips at any point along the crack, I would suggest using a digital camera and zoom in on the crack and inspect the cracks for any signs of impact. If no signs of impact are found, you can take it to the dealer, they will be the ones to decide. Glass on newer cars is actually thinner than glass of the past. The reason the glass is thinner is to reduce the overall weight of the vehicle. To get their CAFE (Combined Automobile Fleet Emissions) standard up, a lot of lighter materials are being used in the construction of a vehicle including the glass. All auto manufactures are seeing increased cracks in windshields from impacts. Another factor that causes damage is rapid change in temperature. If, for example, you have a stone chip on the windshield, turning on the defroster on a cold morning can cause the windshield to crack. To get an independent look at your glass call out a glass expert for an inspection.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Transmission whining sound

it sounds like you may have a transmission problem as the whining sound indicates. This usually happens when the transmission oil pump filter is clogged. When this happens, the whining sound will usually be proportionate with the speed, meaning as...

Difficulty in shifting into 5th and reverse

To answer your question it is the transmission and clutch. The transmission will need to be disassembled and the shift rod bushings linkage and the gear checked for wear or broken bushings and bearings. When the transmission is out, then...

odometer

Hello, thank you for writing in. The trip reset button is located at the next to the readout. It is hard to see because they are black on black and hidden out of the way. Some models utilize the set...

Related articles

Windshield Laws in Wisconsin
Driving Driving in Wisconsin means you have to follow the rules of the road. In addition to the traffic laws, however, motorists are also required to make sure that their vehicle equipment meets the standards set forth for safety. Below...
5 Tips for Taking Care of Your Car Windows
Driving Driving a new car is an exhilarating experience and the scenery, storefronts, and pedestrians look great through your new windows. Over the next weeks, months, and years, however, the scenery doesn’t look quite as sharp. The sun catches and...
The 5 Safest Used Cars You Can Buy For Under $20,000
The Subaru Legacy, Honda Accord, Ford Fusion, Chevy Volt, and the Volvo XC60 are five of the overall safest used cars you can buy for under $20,000.