My appointment time was at 7 am on Monday. Carlos arrived a few minutes early! He was friendly, thorough, and knowledgeable. He replaced my thermostat and my car was as good as new, even for a 2009. I would definitely recommend Carlos and I will definitely be using him in the future. I loved that he was able to fix my car at my home and I didn't have to wait for days for my car to be ready. It took him less than an hour to fix the problem and I was able to get my son to school on time. AND, I was able to get myself to work on time.
When Micheal arrived to do the initial evaluation of what was needed to repairmy wife's car window he had taken the time to look up the possible problems with the window of my wife's Jaguar on line.With this home work before hand I feel that the initial $70.00 charged for the diagnose was a little extreme ,he did not have to really do anything much but check which was the most common cause for the electric window malfunction and suggest it. That would have skipped the $70.00 diagnostic cost.I had given the description on line so the trip to diagnose may have not been really necessary.So,in my mind that part of the process turn into an precievd over charge. The total cost became about the same as if I had dropped the car to a local Mechanic shop when adding the diagnostic charge of $70.00 additional cost to the final bill.
I concede convenience does trump driving the car to an auto mechanic ( particularly when the window would not roll up )but the proposed price saving indicated on my estimate was ultimately not there.
Michael did stay in touch every step of the process,so I can give him an A grade there. The window works fine so the work he preformed gives him an A grade also.
He did if fact ultimately do an over all assessment of the vehicle and has suggested that the cylinders on 4 and 8 are miss firing.You can feel the miss fire and see the rpm gauge go suddenly down while the car runs.Micheal has suggested that it may be possibly be the spark plugs, boots on the spark plug wires or even spark plug coils.
The first suggested attempt to fix the miss fire would be the least expensive (which is smart and shows his practicality) this would be the replacing the spark plugs, the spark plug wires can be inspected at that time too. I will set up an appointment for this suggested process of procedure in elimination to locate the problem.I will review the jobs success afterwards.
After my car diagnosis with Mike we set another appointment to replace my cars drive belt tensioner- he showed up a little earlier than the scheduled time, which was great. He also came with all the parts he needed for the job so he got right to work and within an hour and a half the work for my car was done. Let me tell you-Mike has left my car sounding better than ever and saved me a lot of money! Because of his expert diagnosis and great service I would definitely recommend Mike over any mechanic shop in my town. Mike was a professional and honest mechanic and I will definitely be using him for any other future services I need.