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Jay is thorough and neat. He wants to make sure the job is done properly the first time. There was some rattling in the brakes, so he took everything out of his truck again to fix the problem so there wouldn't be issues later. There was no mess left behind. He doesn't sell you on extras, only what's needed.
Called to let Me know he was a little behind schedule, which I appreciated. Got right to work and finished job quickly. Very pleased with experience
Come on time & he take care the job right the way.
Michael deserves a full 5 stars for his honesty and work. I had rated him earlier at 4 stars because he broke the temperature sensor but admitted it right away and said he would return with the part and fix it at no charge, I admired his awesome honesty but was not sure if he would follow through and hence the 4 stars rating earlier. But he followed through and it was all completed and so he deserves the full 5 stars for his knowledge, experience and above all his integrity and honesty which is not common with the mechanics these days, So he needs to be recognized for that. I might give him a 4.95 stars which is not possible because he forgot to put back the tensioner pulley dust cap and could not find it later. Its a minor part and cant be bought at the store either which is annoying but I would still give him 5 stars because of his honesty, efficiency and knowledge. He was quick and efficient. Keep up the good work Michael.
Michael deserves a full 5 stars but giving him 4 stars for now and will upgrade it to 5 stars once he finishes the job. He was on time and friendly. He is smart, He had to replace the water pump which he did and he cleaned up the space after the work . So he was good. The reason for the 4 stars is he forgot to connect the coolant temperature sensor. So the fan was blowing high and the engine light came on and no reading on the coolant temp meter on the dashboard. But he scanned for codes and realized it was the temperature sensor. While connecting it he broke it but he still gets 4 stars because he admitted right away that he had broken it. He was upfront and honest instead of trying to cover it up and shift the blame, Speaks volumes about his character, He sad it would be replaced and fixed at no extra charge and he would come back and finish it after informing yourmechanic tomorrow as the office had closed. He will get his 5 stars once he finishes it. Yourmechanic has also been very good at resolving any issues on the work done and I expect that tomorrow when their office opens they will resolve it. So will give a 5 star rating when the job is completed. Hoping there are more upright and honest mechanics like Michael which is not easy to find,
I was impressed with the service he has provided. Very professional and done the job les than as quoted. He was right on time .