Rocco was great. He communicated he was running a half hour late, but he got the job done 2 hours earlier than expected. The man dominated the job well with in the projected time period so to me I'm not concerned what time he starts. Rocco was very transparent about a service I didn't really need and removed it from the work
order. He also highlighted some issues that needed to be addresssed going forward, which is appreciated. He didn't just show up to do the job on the work order and leave. He pointed out some problem areas he noticed because it is the right thing to do. Personally, I really appreciate made being aware of items that need to be address although they were well outside the scope of the requested service. Will definitely be working with Rocco again.