Q: Key does not turn and steering wheel locked.

asked by on December 16, 2015

The ignition is locked and the key does not turn. The steering wheel is also locked.

The first thing I would recommend is to try turning the wheel and the key at the same time. Sometimes it is possible for the steering lock to bind the ignition cylinder. Turning the wheel away from the lock can release the tension on the ignition cylinder and allow you to turn the key. If this is not successful, look closely at your key. If the key is worn excessively it will not work properly inside the ignition cylinder. Just like if your house key is worn, it won’t allow your deadbolt to turn. I would suggest that you seek the advice of a mechanic to evaluate your ignition key and recommend a solution.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Leaking oil and smoking but temp gauge isn't moving - smells like burnt rubber 2004 Ford Freestar

Hi there - your symptoms describe 2 problems, unrelated to each other. The burned oil smell is likely a leaking gasket, most likely the valve/cam cover gasket. It would leak down onto hot exhaust, causing the smell and light smoke...

The back of the car bounces up and down like springs are broken off

Hello, thank you for writing in. The suspension components are intertwined with the vehicle's wheel assemblies and the steering components. Start with the simplest tests and work your way to the more complex possibilities. Start by performing a bounce test....

Advice what to check or replace.

Hello. The code P0370 is an indicator that your vehicle's timing reference optical sensor is having an issue. This signal that this sensor provides for the computer is very important to the overall engine performance of the vehicle, especially at...

Related articles

How to Replace a Steering Damper
Steering dampers, also known as steering stabilizers or spirit dampers, prevent movement from traveling to the steering wheel.
How Does Car Steering Work?
A steering wheel is linked to the front wheels of a vehicle, and varies according to the type of steering the car has.
10 Biggest Car-Related Headaches and What to Do About Them
You You don’t want to, but if you're a car owner it's inevitable that at some point you will experience car troubles. It's also fairly certain that the machine you rely on will cause you grief when you least expect...