Skip the auto shop - Our mechanics make house calls

Q: Key does not turn and steering wheel locked.

asked by on

The ignition is locked and the key does not turn. The steering wheel is also locked.

The first thing I would recommend is to try turning the wheel and the key at the same time. Sometimes it is possible for the steering lock to bind the ignition cylinder. Turning the wheel away from the lock can release the tension on the ignition cylinder and allow you to turn the key. If this is not successful, look closely at your key. If the key is worn excessively it will not work properly inside the ignition cylinder. Just like if your house key is worn, it won’t allow your deadbolt to turn. I would suggest that you seek the advice of a mechanic to evaluate your ignition key and recommend a solution.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Steering wheel resistance at 12 o'clock position

Hi there, thank you for writing about your 2013 Audi S5. Your vehicle has electrically-assisted steering, so your car's power steering module may be causing the steering problems. Audi has a software update for the power steering module - Ref:...

Q: Navigation, radio, and A/C broken after battery replacement

Hello. Charging the battery should not damage the navigation or driver controls. However, you can damage your systems by charging it wrong. If using a charging station, the amperage and voltage that your charging at is important. As far as...

Q: Engine starts, runs and drives initially but randomly it will die when you lift on the throttle approaching traffic lights/signs.

This is a common sign of a dirty or failing idle air control valve. The idle air control valve reads the air intake as it is mixed with fuel prior to being injected into the engine at low speeds and...

Related articles

How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.