I am a master mechanic with over 25 years of experience. I'm also a transmission specialist. My motto is simple: I will take care of your car like my mother's car. My truck is fully loaded with everything I need to fix your car at your location. No job is too big or too small -- I will go the extra mile to make sure you're happy.
Professional, communicative, timely, friendly, Robert is a great mechanic who draws on extensive experience to solve the immediate problem while explaining the bigger picture. Great at pointing out other areas to investigate without trying to make a quick sell. Lots of respect and appreciation for his professionalism.
San Jose, CA
Robert was very professional. He provided a thorough inspection of my car's issue and explained what needed to be done. I would recommend him and will book him for future work.
AWESOME!!! Very knowledgeable, honest and patient!! And funny. He made my car purchasing experience more comfortable, and made me more Confident in buying the vehicle
Robert is amazing! When I first got an inspection to see what was wrong with the car he performed a full diagnostic while keeping me informed. What he figured out in the first 15 minutes, he spent even more effort to make sure the problem wasn't over or under diagnosed. The quote was very reasonable. I quickly set up a follow up to fix the problem, and now the car runs like new again. Instead of trading, now I'm going to keep it.
I have been a yourmechanic user since the company's early seed funding days. I have recommended yourmechanic to my family and friends and all of them have received great service. But I have to say that Robert by far is the mechanic i've come across with the best attitude, friendliness, trustworthiness and upfront knowledge on hondas and acuras. Last month he serviced my wife's acura and replaced the starter, however in the process the latch to the hood was somehow broken. We called him directly from a number on an invoice to ask about the issue and he immediately made an appt to come see us and rectify the problem, and never hassled us about fault/blame etc. He also explained how it couldve possibly broke when he was fixing it. While he was here I also asked for his advice on my own vehicle and he had no problem helping me determine what I needed service on. Again I cannot emphasize the importance of his customer service -- which coupled by his experienced understanding of my vehicle's shape -- made me request his calendar and book the appointment right there on the spot. So he came today and I gave him the keys, he got right to work and knew exactly what to do and to tell me the time to come back and check up on him. Was able to spot another area that I needed fixing and he got it done swiftly. The man even offered me a donut in the morning, and when he reparked my car back on the driveway after a test drive he also parked it to the side to allow my neighbors room for their vehicles. He pays attention to the little things -- big deal when trusting your ride to someone.
Likable and Expert Mechanic. Showed up on time. Installed a timing belt kit (all belts, water pump, idlers, and tensioner) within the estimated time. I look forward to using Robert again for any other work I need on my cars.
He is always prompt and he calls if he is running late which is top of the list for me. He also starts working promptly and explains what he will be doing. Very polite, personable and professional.
Robert was on time. He cleaned up the area after fixing the car. And, Robert took a few minutes to explain what would happen during the job, as well as what other future work might be necessary. Courteous, focused, efficient yet conversational. Thank you Robert for getting this vehicle mobile again.
Robert perform his usual good work. Very thorough, knowledgeable and professional. I have used Robert in the past and have always been pleased with his work and have recommended him to my friends. Robert is always on time and represents your company well.
My car had some problems following Roberts repair, due to a faulty mechanical part, but he ordered new replacement parts and returned to fix the problem very quickly.
Robert actually arrived early and performed the job within 1.5 hours, as compared to the estimate of 3 hours. He cleaned up before and after the job was completed, so my driveway looked great. I would definitely recommend Robert to anyone else looking to get some repair work done through YourMechanic.
Robert completed a pre-purchase car inspection for me. He was very helpful and friendly, and he had plenty of great insight. I would definitely recommend Robert and this service to anyone buying a car from a private seller.
Robert was sent to finish a job another mechanic could not complete, and Robert was timely, professional, and clean. I will certainly be requesting Robert personally the next time any of my vehicles need servicing.
Robert arrived on time and spent 2 hours to examine my car thoroughly. He discussed the diagnosis result with me with an open, honest and professional attitude. I am very satisfied with his service and would use his expertise again.
He saved my money. My initial quote was $650 but when Rob saw the car it went down to $140.He made sure that only those parts are changed which are actually necessary. He was very professional and helpful.
Very helpful and fun gentleman. Took care of everything on getting my jeep on and running which is 20 years old. I highly recommend him for any mechanical needs.
This is really not Robert's fault but it would have been a perfect experience if this didn't require two appointments since wrong part was ordered. There is no reason not to have the right parts with a VIN from the start.
Quickly diagnosed a battery drain problem and promptly replaced the faulty brake switch. Spent time inspecting the car for any other problems. Generally a very good experience!
Robert fixed a leaking heater hose on my van, even with some other personal issues he had, at the time of the appointment for fixing my vehicle. He was very well prepared in terms of having the appropriate tools and also was very knowledge-able of the vehicle operation to the extent of pointing out other issues that could be fixed at the same time for a lot less cost. I also commend the website Yourmechanic.com. This website made it so easy to get my auto fixed. Great job, well done!
Robert is a very knowledgeable and experienced mechanic. In addition to having an in-depth knowledge of my Tahoe and the recommended parts, Robert incorporated advanced technology. Using an electronic tablet, he photographed various areas of concern including the engine, under carriage and suspension areas. This was a definite bonus! I've always taken my truck to the Chevy dealer for service. But I've never received personalized service nor shown photographs of my vehicle's mechanical issues.
Robert has done it again. My Ford had become possessed, stating on it's own and blowing the starter. Robert came out to run a diagnostic and found that a exposed wire was hitting the battery. This caused the starter to continually crank and blew it out.
Robert was very professional and worked quickly. He went above and beyond by acquiring a mechanical part on my car for almost half the price of what the dealership charged for the same part. He is very skilled at what he does, and I would highly recommend him.
Los Altos, CA
Wish I could give 6 stars - not just 5. Robert's attention to detail was extraordinary. After pre-evaluating my vehicle just to ensure that we were dealing with the right set of issues, he came in and spent the entire next day bringing my 'baby back to life. Not only did he revive her, and get her humming again - he broke a number of his own tools in the process - but that just motivated him even further to persist until she was back in top condition. If you want someone determined to go the extra mile, Robert's the name. I think I may have found "my guy" - as they say.
Robert is professional and friendly. He helped me replaced the shock absorber within a short time(even without taking the wheels off). Also helped me checking the breaks, although he could not find where the strange noise come from when breaking he did a good inspection on breaks. I will consider using YourMechanic from now on instead of going to a shop waiting for half a day, and not seeing what they are actually doing.
Robert was on time, in fact he arrived early. The work performed was excellent. Not only did he replace the alternator, he took a little time to point some other areas of the car that needed attention. Most definitely will recommend the services of Robert to my friends and will be requesting his services in the near future. Great experience.
Menlo Park, CA
Arrived on time, quickly finished service. Found a few things that he cleaned up --- I am not a car person so don't exactly recall, but there was a random clip somewhere in the engine and a plug was missing from an oil change he thought. Very professional. For example, Robert came to my office so I couldn't come meet him immediately when he started/finished due to work, and he was very patient and understanding.
Robert is awesome. My only regret is that I made it this far in life without knowing that mobile mechanics as good as Robert exist. Great attitude, exceptionally high skill level, great work ethic.
Redwood City, CA
Robert rediagnosed my car and found that the problem was not the fuel pump that the previous mechanic (David) thought. I appreciate that he didn't just change the fuel pump and leave me with a car that has the same problem. Robert has said he will email me with a recommendation for my car after he does some research. I think this is great.
As a person who loves doing small car maintenance myself I highly enjoyed talking to Robert and watching him doing a major job, the timing belt and water pump replacement. He showed up on time, knew all procedures by heart, answered all questions (he could be a good educator), went above and beyond in quickly finding right parts as some of them didn't fit because of minor model differences, and made sure that everything works as it should. All in all it was a great first time experience and I liked the concept of mobile mechanics. Way to go!