I am a master mechanic with over 25 years of experience. I'm also a transmission specialist. My motto is simple: I will take care of your car like my mother's car. My truck is fully loaded with everything I need to fix your car at your location. No job is too big or too small -- I will go the extra mile to make sure you're happy.
AWESOME!!! Very knowledgeable, honest and patient!! And funny. He made my car purchasing experience more comfortable, and made me more Confident in buying the vehicle
Robert is amazing! When I first got an inspection to see what was wrong with the car he performed a full diagnostic while keeping me informed. What he figured out in the first 15 minutes, he spent even more effort to make sure the problem wasn't over or under diagnosed. The quote was very reasonable. I quickly set up a follow up to fix the problem, and now the car runs like new again. Instead of trading, now I'm going to keep it.
I have been a yourmechanic user since the company's early seed funding days. I have recommended yourmechanic to my family and friends and all of them have received great service. But I have to say that Robert by far is the mechanic i've come across with the best attitude, friendliness, trustworthiness and upfront knowledge on hondas and acuras. Last month he serviced my wife's acura and replaced the starter, however in the process the latch to the hood was somehow broken. We called him directly from a number on an invoice to ask about the issue and he immediately made an appt to come see us and rectify the problem, and never hassled us about fault/blame etc. He also explained how it couldve possibly broke when he was fixing it. While he was here I also asked for his advice on my own vehicle and he had no problem helping me determine what I needed service on. Again I cannot emphasize the importance of his customer service -- which coupled by his experienced understanding of my vehicle's shape -- made me request his calendar and book the appointment right there on the spot. So he came today and I gave him the keys, he got right to work and knew exactly what to do and to tell me the time to come back and check up on him. Was able to spot another area that I needed fixing and he got it done swiftly. The man even offered me a donut in the morning, and when he reparked my car back on the driveway after a test drive he also parked it to the side to allow my neighbors room for their vehicles. He pays attention to the little things -- big deal when trusting your ride to someone.
Likable and Expert Mechanic. Showed up on time. Installed a timing belt kit (all belts, water pump, idlers, and tensioner) within the estimated time. I look forward to using Robert again for any other work I need on my cars.
He is always prompt and he calls if he is running late which is top of the list for me. He also starts working promptly and explains what he will be doing. Very polite, personable and professional.
Robert was very friendly and he is good at his work. I would definitely opt for Robert the next time I have to get work done on my car.
I don't believe it's possible to have anyone better. Cordial, timely, knowledgeable, personable, efficient, and explained every step. I appreciated Robert's great customer service mix with his expertise. He makes you feel confident. =)
Redwood City, CA
...Robert is an Outstanding mechanic/technician, one who knows his trade, and is very personable, he has an ease about him, that would disarm anyone who may have had doubts, about- work, estimate, and competency that some have with the ability to do a job! Robert is reliable, trustworthy, and most of all capable of performing ANY TASK MECHANICAL, yes I would recommend him to friends and family- he;s all that & then some!....
Once again robert quickly identified the problem and gave a detailed explanation on how to fix the issue. Already scheduled to have the fuel pump replaced. Can't wait to get my car on the road again. Thanks Robert
Robert is great! Knows what he is doing and very professional. Assessed the problem immediately and verified other areas of my car with no BS behind his assessment. I will definitely be recommending Robert and "Your Mechanic" to friends and co-workers. Honest and down-to-earth. Wil
Robert is high professional, clear and organized in the work mechanic. He good knows and loves his job. He has a well-equipped truck with tools and necessary equipment for any work. Robert did great job replacing timing belts on my Nissan Frontier and Toyota Highlander. I have already recommended three friends for Robert and I'll recommend him for all those, who need any repair or any service on their cars. Thank you Robert. Good job. I also want to thank the management, as I understand it is still not big, but growing company, for information and the organization of the repair of cars.
Great guy. Really goes above and beyond to make sure everything is done right and you understand what went wrong, what's been done, and how to keep it from happening in the future.
Robert was great at communicating time of arrival and making sure I fully understood what was wrong with my car. Robert also checked other car components other than what he was there to check. He is great and I would highly recommend him as the guy to go to.
Robert was very accommodating. I booked the wrong week and called him to sneak in an appointment that wasn't originally open. I had a meeting and left my keys with him and when he was done he gave it to the front desk.
San Jose, CA
Robert was just excellent. He was very professional and friendly, gave me plenty of notice on when he would arrive, and explained everything very clearly. He also was thorough, diagnosed the problem, located the defective unit and presented all the options clearly. It was a real pleasure, and he had the car fixed quickly, but also took a few minutes to do a quick inspection. The price was really fair. I couldn't be more satisfied of how it all went.
Robert's the man. I trust him with my fleet of 5 vehicles. He gives you an honest job and walks you through your options. He's a skilled, honest professional who will look out for your best interests. So glad I found Robert at Yourmechanic.com
Mountain View, CA
Robert provided good communication on when he would be arriving at my home. He was very efficient and finished under an hour, but more importantly, he fixed my car. Great work and would use him again.
This is my first time to try yourmechanic.com and I am very happy! I am very pleased and satisfied with Rob's service as he executed professionalism and good work. He came on time (earlier, actually) and finished the job in less than one hour! He is very helpful, friendly and courteous. After finishing my car, he showed me my old brake pads and even explained that it was a good call to have them changed (he showed me my almost cracked brake pad) I will definitely recommend him to my family and friend and hire him again! (tho I hope my car wont break down) Good job Rob! :)
Once again robert communicated schedule effectively and was well prepared. Not only did he repair the issue quickly, but was explaining details as well. I highly recommend him more than any other mechanic at any shops. Even after fixing the issue, another alternate issue came up and robert looked at it and fixed it within a couple of minutes. He's great!!!!
San Jose, CA
I had an excellent experience with Robert the mechanic. Every thing went as described. He was efficient, knowledgeable, and industrious. No time was wasted and all was completed as scheduled. He communicated well and explained everything he was doing. He thoroughly checked the entire car and found a leaking gasket to be repaired in a follow-up session. I would be pleased to recommend Robert and YourMechanic to one and all. Joe Papa, San jose
The PArts they say they Charged are different from what they Brought and Put on the CAR. The mechanic Offered to see if i am ok with the one that they put on for a week if i don't like them then he said he will replace them with that they Promised me. Really like the Person that came and did the job. He did a great job but the parts he was given by the company is different from what was quoted for the price
Robert is professional, trustworthy and friendly. In addition to routine maintenance of my corolla, he also helped to check the overall condition of my car. I'd like to recommend Robert to others for any auto repair or maintenance work.
Palo Alto, CA
Robert was on time and provided great service. He took the extra time to investigate anything that didn't make sense (like a/c only coming out of certain vents). Very thorough and professional.
Robert came, he saw and he conquered. He arrived before time (while totally accommodating my schedule) and quickly ascertained the issue at hand. He was extremely friendly and I could he was amazingly professional as well. He had a superbly well stocked mobile shop with a motor running at the back of his vehicle which totally fixed my concerns that this was not going to patch job. Robert is going to be my go to mechanic from now on....and yourmechanic.com, you guys rock!
Robert was amazing. Really communicative and efficient. He is also great to chat with on a personal level. He worked on my 1995 BMW m3 for a routine oil and spark plug change and demonstrated his advance knowledge working on European cars. You can tell he is very experienced. I definitely recommend him and look forward to working with him in the future.
San Jose, CA
Robert called ahead of time, arrived on time, performed the work promptly. He explained all the work that was done (a regular maintenance). I had some questions after the repair, Robert answered the questions even after 7 pm and came out to check the car just to be sure. Couldn't be happier.
Robert called me in the morning and asked if coming a little early was an option? I said yes, absolutely!!! I found Robert to be very friendly and knowledgeable. This was my first time not using the Dealership. I could tell that he was a well seasoned Mechanic and we talked as he worked on my Hummer. After the Tuneup was done, he also crawled under the car and searched for any kind of leaks that may cause future problems. I feel very satisfied with the work and the timing in which it was done.
I love working with Robert, I have come to count on him to not only take care of my two cars but also my 84 yr. old Dad and his girlfriends cars. We love Robert, I never have to worry about being cheated on bogus repairs.
Robert is great. Professional, polite,knowledgeable. He fixed the problem. and said he will be back in a couple of weeks to make sure every thing is running smoothly. I would definitely hire him again and use your excellent service again. What a great idea! So convenient.