by Jasprit from Santa Clara, CA 95054
This was my first experience with an online scheduling platform that performs onsite vehicle repairs/services. Pradeep was very punctual with time. As soon as he reached my vehicle, he started inspecting the vehicle visually, taking notes and pictures. He finished the servicing pretty quickly while I was attending to my business. When handing over the vehicle, he explained to me the details of the jobs that were performed. I would like to point out that my car had been to the dealer's service center a week before for alignment and some repairs. It turns out that there were some fluid levels that were low but I was not notified about them by the dealer. Pradeep not only took a note of those in his inspection, he also topped them up and gave me his recommendations. I particularly appreciate the detailed notes, images and audios shared by him for my records. My experience with Pradeep has been very satisfactory, I would definitely recommend him to others. My overall experience of online scheduling of services with YourMechanic has also been very satisfactory. The quotes and the breakdown of charges were transparent and clear way before the appointment was scheduled. But the most convenient part was that I didn't have to take time off to go drop my vehicle at a service center, hire a cab back and forth, and then collect it back from the service center. I would definitely consider my future repairs through online scheduling (and using Yourmechanic wherever possible). Thanks.