Showed up a little late (which was due to traffic), but assessed my situation perfectly: bad battery, needs to be replaced. Troubleshooted the situation as I would have expected.
A follow up appointment has been scheduled to replace the battery.
Nice, fast, & Priced right. Robert arrived few minutes before the appointment time. I gave him my keys and he texted me once the job was completed. From booking to job completion , the entire process was smooth - all in all - easy peasy (well -deserved )5 stars.