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I got my brakes changed and now when I brake the car is making a crazy noise way worse then any noise I have heard I would like a refund or I need so Done to come out and fix whatever is goin on because this wasn’t like this before
Quick an on point
Parts acquisition was a little late because Whitney has only lived here for a couple of weeks (didn't know, traffic, shops and shop schedules), but once he arrived, I felt I was in good hands. He was a consummate professional. I'm very happy with YourMechanic.com and Whitney.
Robert was wonderful to work with! I needed my timing and serpentine belts replaced on my 2007 Kia Optima v6. My appointment window was 12:30-1, Robert called me around 12:30 to let me know he would be closer to 1. He arrived and was very warm and kind, he asked me if there's anything else I wanted him to take a look at. I kept checking in on him every hour or so and he would update me on what he was doing (even though I'm basically car clueless). The whole process took around 4 hours, partly because he had to run to the store because he was sent the wrong part. Robert even helped me with some hanging plastic damage (cosmetic) that happened a few weeks prior due to running over a tire on the highway. The next day my car was driving super smoothly and I could tell she got the TLC she needed from Robert. Thanks again Robert!
I highly recommend Robert and his professional service!
Trung called 20 minutes before appointment to let me know he would be arriving in 10 minutes which I thought was great. When he arrived he appeared very professional and explained to me all the services that would be performed on my vehicle. So I left him the keyes, went back into my office and 45 minutes later he called to let me know my vehicle was done. When I came out he showed me that my air filter was extremely dirty and offered to run to the parts store and pick one up and it would only cost me the $23.00 additional for the filter. I absolutely thought this was tremendous service. Trung went far beyond any expectations I had for a mobile mechanic service and I will surely be recommending Trung and Yourmechanic to all my friends and family. Thank you Trung for the great service and thank you Yourmechanic!
Trung was great! Tuned up my car at my home, with no issues. Great at communicating throughout the whole process. I highly recommend
Mark arrived early after checking with me. He was patient and treated my vehicle respectfully. He completed the job quickly, and from what I can tell, the parking break is working perfectly. We talked about my upcoming 30,000 mile service. I wouldn't hesitate to ask Mark to go the service when my car is due. Great service!
Dave is a good listener and careful observer. After hearing what the inspection is for, he did his inspection very professional way. His after inspection statement and pictures are a definite plus. Thanks
Great guy, very friendly. would happy to have him back.
He really went above and beyond to help me with my check engine light and advise me on how to keep my car running. I definitely would recommend and will be using for service from now on.
Abraham was great, I already want him to do all my work in the future. On time, knowledgeable, easy to work with. Give this guy a raise!
Cris was very prompt and came by 30 minutes earlier finished within half an hour and pointed a few things that need to service a belt and an oil change.