I've been an automotive technician for over 35 years and am ASE certified. I've worked with Audi, Nissan, and Toyota and can work on either foreign or domestic cars. I love to help people and can work on any car. I'm an expert at diagnosing car problems - if you don't know why your Check Engine Light is on or why your car won't start, give me a call and I'd be happy to check it out at your home or office.
Tom is currently not taking new appointments.
Tom is everything I was looking for in finding a great mechanic. Explained everything, friendly and set right to work. He was organized and thorough. I will definitely call for him again. Outstanding!
Although we are still at a loss as to the actual reason my car would not start, I felt that Tom really knew what he was talking about. I would absolutely ask for Tom in the future. Thank you for sending him!
I will definitely use your mechanic again my car was fixed and back on the road in no time. Tom was great, professional, and explained everything to me. Excellent service
Tom was amazing! He was honest about everything wrong with my car and provided me with the easiest solution to solve it. He explained everything clearly and helped me out a lot. This was amazing since I don't know much about cars and he made the experience easy and made me feel like I can trust him. This is the best thing ever!
Santa Clara, CA
Tom was supposed to arrive at 11am but he called me at 10 to let me know that he wasn't feeling well but would be able to come at 1230pm. He did arrive promptly on time and was very friendly and courteous. I would definitely recommend him to others for their Uber inspection.
Tom was friendly and professional. I was a few minutes late getting home, but he was very understanding and got straight to work as soon as I arrived. He did a great job with the oil change and left my driveway just as it was when he arrived. I loved the convenience of having him come to our house and will definitely be using YourMechanic again!
My car broke down and had to be towed to my apartment. I used Tom's services to diagnose the car. He kept me informed about the details of the diagnostics he ran. Unfortunately, the problem with my car was bigger and Tom told me that it will take many more hours to diagnose. He was very honest and laid out all the options for me. Sadly, it is my car's fault and not Tom's. He tried to do his best.
San Jose, CA
Tom is a very good mechanic Wish there would be more people around like him. He fixed the problem in a very short time. I had this problem before and it took the Pontiac Dealer 4 month to fix it not to mention the cost. Thanks again Tom. Regards Juergen Westerwelle
Tom is an outstanding mechanic who could diagnose the battery problem quickly and fixed it quickly. He not only fixed it on time, but also recommended all the existing problems quickly. I recommend him
Tom, came to our location and knew immediately what was wrong with the car without using any electronic device. He is amazing I am going to use him to fix the remaining problems with my car. Thanks Tom, Sarita
I believed I found an honest mechanic. Tom was schedule for full tune up for my car. But when he check and test the car he told me that I don't need to change the spark plug. If you go to other mechanic they don't tell you that, they just change the spark plug to get your money even they know the spark plug still good. But Tom didn't, instead he told me what need to be fix in my car. Wow this days it's hard to find a honest mechanic like Tom. Tom will be my personal mechanic from now on. I save $214.00 due to honest mechanic like Tom.
Santa Clara, CA
Tom was extremely competent in diagnosing the possible reasons for the leaks. He proved to me several things that were NOT the cause as some other mechanics claimed. And was very honest with his assessments. Looking forward to him taking care of my car from now on.
Great work! Tom was friendly, professional, and easy to speak with. He left the place as clean as when we arrived, and even threw out the packaging for my new brakes! In and out in less than an hour.
Tom is very well versed with the quirks of older European cars such as mine. He did the job efficiently and cleanly. I'd be happy to have him back for future jobs.
The problem was quickly solved & fixed. Thanks to Tom for the speedy job. He was the greatest! Yes I was very happy with the out come & will diffidently use My Mechanic, in the future!
Tom was excellent. He was very communicative, and did exactly what he said he was going to do. There was some trouble finding the car (it was parked in a lot) and he spent 15 minutes looking for it before finding it, the whole time being gracious about the situation. I would recommend him to anyone.
Tom came to replace my rear wheel bearing on my bmw, thought it would be somewhat of a easy job, but let me tell you it was a major pain, the hub was ceased onto the bearing and the rear axle was kind of stuck on the hub, let me tell you tom was amazing, the was suppose to be about 1.7 hours, I think he was there about 5hrs and determined to repair my car. Tom was great and will definitely use him again.
Great concept and very well done. Tom is excellent. I needed a pre-purchase inspection done on a vehicle and Tom performed that service perfectly. He was informative, thorough, and professional. The entire process was easy and worked flawlessly. I am very impressed. I would not (and will not) hesitate to hire Tom in the future for my car work. Thanks!
San Jose, CA
I like Tom I didnt feel like he was just trying to get money out of me. Some guys try to convince you to replace more than whats needed. He's a good guy.
Tom provided excellent service. He inspected the car and wanted to make sure that the battery was good before going any further. He had a generator and a charger in his van which he used for about 30 minutes and tried to start the car a few times. The charger showed the voltage fluctuating between 15V and 13V which he said is not supposed to happen if the battery is good and can take charge. He suspected that the battery is sulfated and needs to be replaced. Since the battery is Interstate and less than a year old and still under warranty he advised getting it replaced first before looking at other things. My first experience with YourMechanic and with Tom has been very positive and I won't hesitate in recommending your services to my friends and colleagues when they have any auto issues.
Tom went above and beyond to make me as satisfied as I could be. His communication was excellent. Friendly and professional and best if all, my car is running great and he did it without unnecessary repairs. I would and will highly recommend Tom and Your Mechanic to everyone. Thanks, Rob Miller.
I also are a Electromechanical Tech.in different field,and I notice that you send Techs.on the field to troubleshooting faults without the rights tools, the first two techs. that you guys send was parts change mechanics no troubleshooting guys, because did not have the right equipment, and the problem is that they miss diagnose, and this cost money to the costumer, like me,Was different with Tom he have the right tools to do it, still you guys have to make a price adjustment because the fuel pump did not to be replace.
Tom is the 'Real Deal'. Not only is he an expert mechanic that you can trust, but he also provides excellent service. His business model is great because he comes to your house and gets the job done. No more guessing with your mechanic or getting a ride to the shop and leaving your car there over the weekend! Also, the prices are very fair and reasonable.
This was a great experience having Tom work on my Volvo at home. I'm sold on the service, price and convenience. There was no problem installing the parts that I had purchased. I'll be scheduling additional work.
Mr. Gaynor's service was beyond my expectation. He was courteous, very knowledgable, neat, very, very thorough, explained every detail...would rate 6 stars if possible. I would not hesitate using this service again.
Tom was very professional and courteous. Very satisfied with the service he provided. He has a very good understanding of all the parts in the vehicle. It's a 5/5 for me but with the caveat that goes to a lot of mechanics (including Whitney): They generally assume that the customer doesn't know anything about the working parts in the car, and answer the queries with a defensive, passive-aggressive tone which can be annoying. Perhaps that is result of the customers they meet. I felt that way, and had to stop him by saying that I am a physicist (and have experience working with thermocouples, pumps and other mechanical parts)- which obviously, I don't like to do.
San Jose, CA
1. YourMechanic rescheduled my appointment because the parts were not available in time. That should have been determined before scheduling. 2. Wrong parts ordered and given to mechanic. Result: Couldn't fix bad motor mounts without rescheduling for a 3rd time.
Tom was very professional and thorough with his work. I am very pleased with the work he has done on my car and plan to use his services. I will also recommend his services to colleagues looking for a good mechanic.
Tom is excellent. He is able to diagnosis issues in an hour that would take half a day at the shop. He is very good at communicating his diagnosis and recommending exactly what is needed and nothing else.