I've been an automotive technician for over 35 years and am ASE certified. I've worked with Audi, Nissan, and Toyota and can work on either foreign or domestic cars. I love to help people and can work on any car. I'm an expert at diagnosing car problems - if you don't know why your Check Engine Light is on or why your car won't start, give me a call and I'd be happy to check it out at your home or office.
Tom was extremely knowledgeable, helpful and honest. He took the time to walk me through his troubleshooting process to help me feel comfortable with the repair options and also learn a few things along the way. He went out of his way to make sure i was satisfied and my car was working.
Tom is an awesome guy! Even though my car started right up when he got there, he did a full diagnostic on my car and made me feel much more comfortable and now I know exactly what my car is doing! His personality is amazing!
Tom was able to quickly diagnose and fix the problem (bad alternator) while also taking the time to explain what he was doing. He was friendly and professional. Would highly recommend.
Knowledgeable, friendly and goes above and beyond to explain the problem to a layman and talk through possible solutions pros and cons. Will give you tips that you would not otherwise get over the counter at the dealer or a shop.
Tom was clear in calling out the issues with my vehicle. He gave practical guidance on items needing immediate repair versus those needing monitoring for a follow on service. He was punctual and got the job done on time as promised.
Tom arrived on time for the service appointment to service my rear brakes. He was courteous and completed the work efficiently and did an excellent job. He seemed very knowledgeable about auto repairs and seemed to care about the work he did and the satisfaction for his customers.
I got replace ignition coil and spark plug on BMW 328i 2011 model, It was very good experience with Tom, he knows well about BMW and does the job nicely. But on your mechanic did give the $20 credit for the first time use as last time I had just contacted your mechanic.
Tom was very thorough and he explains every step of the diagnostic process to me. I don't know much about car but listening to him I can sense that he's very knowledgeable and definitely know what he was doing. Looking forward to get my car fixed this Saturday.
Tom was probably the best mechanic I've ever had. He instantly diagnosed the problem with my vehicle. You can really tell he loves doing what he does. Would definitely recommend!
As usual, Tom was professional and very personable. He is very knowledgeable and easy to work with. I will continue to have Tom work on all my cars. I'm very happy with his service!
Tom was there on time and completed the work as quoted. Very friendly and knowledgeable, and was able to come on a Sunday which was extremely convenient. I will recommend Tom to friends and neighbors.
Convenient, practical advice and good service. A throw back to your neighborhood mechanic before the massive dealer networks. A definite solution to those service items you might consider doing yourself but do not have the time.
Tom was on time for the appointment and very friendly. He arrived with everything that he needed with the exception of a couple parts that were later discovered to be needed. Even then, instead of rescheduling the appointment, he was able to get the parts a couple hours later and returned to finish the job. I am very pleased with Toms work and expertise in Volkswagen models. He made sure that my expectations were satisfied and that I was happy with the overall work. Tom is a very honest guy and will work with you to make you happy. He has turned my previous views about YourMechanic around and I will be using Tom from now on to work on my car. Thank you again!!
Tom was there to do a oil change but I picked his brain on other car issues and thought he was very knowledgeable and professional. I would definitely use Tom again!
Tom is very well versed with the quirks of older European cars such as mine. He did the job efficiently and cleanly. I'd be happy to have him back for future jobs.
Los Gatos, CA
Tom was awesome. Showed up on time, did a full inspection of my car and performed the oil change for the quoted price. I will definitely be using him again!
Tom was excellent. He was very communicative, and did exactly what he said he was going to do. There was some trouble finding the car (it was parked in a lot) and he spent 15 minutes looking for it before finding it, the whole time being gracious about the situation. I would recommend him to anyone.
The problem was quickly solved & fixed. Thanks to Tom for the speedy job. He was the greatest! Yes I was very happy with the out come & will diffidently use My Mechanic, in the future!
Great work! Tom was friendly, professional, and easy to speak with. He left the place as clean as when we arrived, and even threw out the packaging for my new brakes! In and out in less than an hour.
Great concept and very well done. Tom is excellent. I needed a pre-purchase inspection done on a vehicle and Tom performed that service perfectly. He was informative, thorough, and professional. The entire process was easy and worked flawlessly. I am very impressed. I would not (and will not) hesitate to hire Tom in the future for my car work. Thanks!
San Jose, CA
I like Tom I didnt feel like he was just trying to get money out of me. Some guys try to convince you to replace more than whats needed. He's a good guy.
It's a great experience to use the service from YourMechanic and Tom Gaynor. Tom is definitely a mechanic and person I would like to work with again and recommend to anyone else.
Santa Clara, CA
Tom was extremely competent in diagnosing the possible reasons for the leaks. He proved to me several things that were NOT the cause as some other mechanics claimed. And was very honest with his assessments. Looking forward to him taking care of my car from now on.
Tom was fantastic. I really enjoyed my whole experience and would highly recommend him to any of my friends. He was knowledgeable, diligent, and completed his work with great pride.
Tom provided excellent service. He inspected the car and wanted to make sure that the battery was good before going any further. He had a generator and a charger in his van which he used for about 30 minutes and tried to start the car a few times. The charger showed the voltage fluctuating between 15V and 13V which he said is not supposed to happen if the battery is good and can take charge. He suspected that the battery is sulfated and needs to be replaced. Since the battery is Interstate and less than a year old and still under warranty he advised getting it replaced first before looking at other things. My first experience with YourMechanic and with Tom has been very positive and I won't hesitate in recommending your services to my friends and colleagues when they have any auto issues.
Tom went above and beyond to make me as satisfied as I could be. His communication was excellent. Friendly and professional and best if all, my car is running great and he did it without unnecessary repairs. I would and will highly recommend Tom and Your Mechanic to everyone. Thanks, Rob Miller.
Had an amazing first experience with Tom. I've already told my neighbor, my brother, and my Dad they need to start using him. Did an incredible professional job, even stepped me through the process so I can do it myself next time. It was very reassuring watching Tom work and seeing everything come apart and put back together with the new parts. YourMechanic is the opposite of everything that is wrong with the typical mechanic shop. Car drives perfectly now and buying my own parts and having Tom install them saved me a big chunk of change.
I also are a Electromechanical Tech.in different field,and I notice that you send Techs.on the field to troubleshooting faults without the rights tools, the first two techs. that you guys send was parts change mechanics no troubleshooting guys, because did not have the right equipment, and the problem is that they miss diagnose, and this cost money to the costumer, like me,Was different with Tom he have the right tools to do it, still you guys have to make a price adjustment because the fuel pump did not to be replace.
Tom is everything I was looking for in finding a great mechanic. Explained everything, friendly and set right to work. He was organized and thorough. I will definitely call for him again. Outstanding!