by Brent from Los Gatos, CA 95032
Bill was nothing short of awesome! He arrived early, he talked me through what he was going to do, proactively notified me of other components that could be affected and finished the job in 1/2 the quoted time. Since he'd been under the hood, he made sure to let me know the state of the engine (he checked for leaks, oil, filters, etc.) , and told me, luckily, that it was in good shape. I would literally change my schedule to make him available, even for something as simple as an oil change.