Robert was fantastic! I could go on and on as to why, yet suffice it to say he is knowledgeable, professional, does great work, communicated well and cared about me receiving great service. What a great experience.
Mr. Robert is very professional, expert in work, patience and genuine. He is done a great service, transparent on what he is doing and he did showed me the parts that he has brought and also provided useful information. Few parts that were brought which may required were not used and he did stated me that this will be reported the same & it has been refunded.
It is good that service exists. A long waiting time on the line is a biiig problem. It was like calling to AT&T. i wish the owner was less greedy and hire more operators to handle calls. Or it will cause to loss of business. I had enough time to call 3 other companies to ask for the service while waiting in the line to be helped. Mechanic that arrived was nice, fast enough, professional guy - no complaints or notes on this side.
Arrived a few minutes early, and took note of some things (my tire tread) immediately. His photos and explanations were clear and concise, which will be very helpful for future upkeep. Overall a great job! Thanks!
Stefan helped change my oil and filter and performed an inspection. He arrived right on time and did a great job. He is very professional, friendly, and knowledgeable. Using YourMechanic saved me more money rather then going to any other shop. Plus I didn't have to wait around at shop to have the work done. I was at home. That is so much better.
I had a great experience.
Today I had Steve sent out to me to work on my car. He text me the day before to make sure I had clearance to work within my apartment complex and confirmed the appointment for the next day. The day of service Steve was able to contact me with an ETA and was on time. Upon arrival we briefly discussed the issue and quickly began work. Steve was very knowledgeable and was able to overcome any obstacles he came across to get the job done right and on time. 5 star quality !!
Communication: he never told me he tested the car for codes first to eliminate any computer issues. (takes less than 5 min.)
I felt VERY ify due to above.
He was very friendly
He was professional.
Although doing things the right way would've been less time consuming. I'd rather you cut short and come back again to finish the job.
Chris did a great job on my pre purchase inspection. I was interested in buying a car up in NorCal and I am in SoCal. Didn't want to fly up there only to find the car was a dud. So yourmechanic hooked me up with Chris and he gave me the green light to fly up. I ended up buying the car and drove it down the same day.
Chris was on time to start the job and finished ahead of schedule. He did a great job. This was our first time trying out this type of mobile mechanic service and Chris made it a positive experience. We will definitely try the service again for other car repair needs.