step by step to conduct his job for the thermostat replacement. It's the first time he encounter that the inverter assembly/ converter need to be removed before he can get access to the thermostat. It took longer than than estimate, so he needs to cancel the next appointment. He did the good job and keep my driveway clean, explained to me patiently for the processes. I will hire him again, definitely.
Wish I could give 6 stars - not just 5. Robert's attention to detail was extraordinary. After pre-evaluating my vehicle just to ensure that we were dealing with the right set of issues, he came in and spent the entire next day bringing my 'baby back to life. Not only did he revive her, and get her humming again - he broke a number of his own tools in the process - but that just motivated him even further to persist until she was back in top condition. If you want someone determined to go the extra mile, Robert's the name. I think I may have found "my guy" - as they say.
Trung showed up at agreed time. He is very friendly and extremely knowledgeable. He was able to cope with my dilettante questions, his responses were always informative, complete and courteous. He noticed that my breaks are worn too much, went to a store and replaced them during the same appointment, thus saving my time. So far my car runs great. All his recommendations make sense, and I will definitely be Trung's permanent client.
Jason did a first rate job. He got right to work, knew exactly how to correct the problem and had the correct replacement starter with him. The whole process took slightly over 1 hour. This was my first experience with My Mechanic and it was excellent thanks to Jason's professionalism.