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Dave at YourMechanic

Dave

Ratings
(302 Reviews)
Experience
21 years

AMOUNT PAID

$161.12
by Robert from Los Altos, CA 94022

Dave is amazing! Super fast.

Bacle at YourMechanic

Bacle

Ratings
(60 Reviews)
Experience
15 years
by Andrew from Los Altos, CA 94024

I am deeply frustrated with YourMechanic company. I was charged $75 for the inspection and that was NOT applied towards a fix job of the brakes. I have called 4 times to discuss this. The first time I talked with the Customer Service rep. and he said that my contact person would call me back. Nobody called. Next day, I called and left a message and phone number. Still no return call. Next day left another voice message. A day later still no call. Just called and left a 3rd message. Today is now Friday and this has been going on since Monday. I deeply regret having recommended this company "YourMechanic" to family and friends. If this issue is not resolved to my satisfaction, I will certainly notify EVERYONE to NOT (at any cost) use or call YourMechanic to have work done on a car.

SERVICE

Brake Pads

AMOUNT PAID

$350.02
by Andrew from Los Altos, CA 94024

Bacle did an excellent job replacing the brake rotor and pads on my VW Jetta. Would highly recommend him!

Jeffrey at YourMechanic

Jeffrey

Ratings
(7 Reviews)
Experience
8 years
by Risto from Los Altos, CA 94024

Brilliant !

Excellent Auto Repair Ratings

Red-stars

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Los Altos Volkswagen Service Rating

Average Rating

5/5

Number of Reviews

6

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Answers to common Volkswagen questions

Why does my motor go from running to just dead?
Answered by Jay
There are no recalls or technical service bulletins (TSB) for the stalling while driving complaint, however there have been other owners who've had similar drivability issues. The fuel pump relay may have an intermittent open circuit, causing you to lose...
Tires that came from the factory are not good at all
Answered by Jay
The tires which came with your vehicle should not have had problems with sidewalls cracking or blowing out. I would recommend having the tires checked by the manufacturer for issues or defects which may be covered. To find replacement tires,...
Suspension up front makes a ton of noise, creaks
Answered by Jay
The front suspension has many moving parts which could cause the noise you describe. The most likely cause is the sway bar links binding. They can be inspected by turning the suspension steering and bouncing the car up and down,...
Sagging headliner coming off the ceiling, looks awful
Answered by Jay
The headliner is a piece of material with a foam backing which is glued to the roof of the interior. The glue used by Volkswagen to adhere the headliner does not hold up very well, causing the material and foam...

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