I've been working on cars for over 25 years. I started my first car repair business 15 years ago in Philadelphia and now enjoy working as a mobile mechanic in the beautiful Bay Area. I work on all makes and models and I'd be happy to help with any car problem you're experiencing.
Whitney is currently not taking new appointments.
This is the 4th or 5th time I've brought my car and my wife's car to Whitney. It's hard to find an honest mechanic that really knows what he's doing. It's really convenient for me because Whitney just shows up at my office and works his skills on the car (he brings all his tools & is fully equipped!), thus I don't have to worry about coordinating with my wife or co-workers to drop me off at a repair shop, pick me up afterwards, hit traffic during rush hour and miss work. And of course, the price point is important: it's way cheaper than taking it to a shop. When my Eclipse hit the 60K+ mile mark, I needed service. Whitney inspected it and told me what needed to be changed, and also told me what wasn't necessary. Then he did all the work in at my office's parking lot. I highly recommend Whitney to all my friends and family.
I was satified with the way Whitney serviced my car.He was on time he quickly found the problem and fixed it.He was professional and respectful,I was very pleased.
Redwood City, CA
Whitney is the MAN!! Outstanding, honest mechanic who is the only person I trust to maintain/repair my vehicle. I was told by a chain tire store that my struts were leaking, so I booked Whitney to do the job. After inspecting my struts three times, he found no leaks and informed me that they didn't need replacing. His honesty saved me a ton of money and was very much appreciated. I can't speak highly enough about Yourmechanic.com and Whitney Ortiz. I'm a customer for life!
Wow! And that really doesn't do Whitney justice, but use any word in the "exceptionally great" category and you're talking about Whitney's service. He has passion for his work and his knowledge/trouble shoot capabilities are apparent as he fishes for the root cause of the car trouble. I have been a salesman for 30+ years, so I can spot talent/patience and a willingness to do the right thing for the customer...Whitney exemplifies this mentality. He solved my car trouble by properly diagnosing the problem and had the tools and know how to take care of it. I'm back on the road right away because of Whitney. Select Whitney to do your service!
Whitney is a professional and a good character. Not only that he fixed the problem with my vehicle but he also revealed to me the cause of the problem as well as recommendations on future maintenance and the basic skills of maintaining the requirements for the engine. The good thing about this type of service is that when you get a quote price for the problems to be fixed you don't have to pay to fix them all instead you can chose only what is necessary according to your budget. You can decide to have it fixed when you have the money to do so. Whitney briefed me on this regards and I'm very satisfied with the service provided.
I appreciate the time attention Whitney gave my car, and I would certainly use him again for servicing my Vehicles. He has a passion for the work that he does. Thanks Whitney
Whitney took the time to perform thorough diagnostics and provided recommendations. He then implemented the big work of replacing the timing belt and more to our full satisfaction.
Very professional. Identify the problem of my car very well. Changed the parts, I feels like driving a new car now. Very good communication. He understand what I need very well. Price is very reasonable. He also checked battery, engine oil, tire air pressure. Give me further recommdation. Overall, I am very happy his service. I am highly recommend him. Mary J.
Whitney was professional and timely. He fixed the issue, explained what he was doing and took care of everything fast. I was leaving town early the next morning and really appreciated being able to get my car into the garage and know that it would be in working order when I got back.
Whitney gave me in depth descriptions of what my car needed and helped me resolve the issues I was most worried with. He is someone I would recommend!
Awesome experience, it was my first time encountering an mechanic besides the ones at the dealer. Whitney was very professional and took the time to explain everything and answer all my questions. Whitney also took a step beyond my expectations and raised awareness regarding some issues and alternatives with my best interest in mind.
Whitney is awesome, He is truly an expert. Came on time, explained to me what was going to happen, went through it step by step. It took a little more time than expected, but I would consider it a PLUS, considering that he was more interested in getting it right than getting it done fast.
I wish I would have crossed paths with Whitney 20 years ago and saved myself the headaches of dealing with other mechanics. I have taken my car in to be serviced for a broken a/c for years and had given up after being taken advantage of FOUR TIMES! I actually decided I would just live without it but I have a baby now and can't subject her to the heat in my car just because I am am tired of dealing with shady mechanics. When Whitney came out to service my car I already had a prognosis and he was there to do the work that it needed--to fix my air compressor for $550. But he decided he would double check to make sure before he got started, and figured out that my compressor wasn't even broken (as the last mechanic insisted). Turns out it was a slow leak and didn't cost me 1/5th of what I was supposed to be charged. But more than saving me money and more headaches, Whitney put my angst at ease. As a single mom, barely making ends meet, life is hard enough. To have someone in a position to easily be able to taken advantage of me, since I know absolutely nothing about mechanics and NEED to have my car for my baby, he could have easily just changed my compressor, and went about his business with me being none the wiser. But instead he showed some pride in his work and his reputation and did the right thing to help us. I will be a client of his moving forward for all of my car's needs.
Whitney arrived at my home even earlier than expected, which was great bc he got a jump-start on replacing the brake booster in my van. The quoted time of labor was exact, and I feel I received excellent service at an excellent rate. Local repair shops wanted 3-4x the cost for parts and labor. Granted I did supply my own parts. Regardless, I would never hesitate to use YourMechanic.com in the future. Whitney assisted even further by topping off my trans, power steering, oil, and coolant fluids. He also inflated all tires to recommended psi, checked brakes, shocks, etc... Awesome!!
Whitney was awesome! Super informative and knowledgable about everything he was doing. I felt confident With him working on my car and would recommend him to everyone.
Whitney was very professional. He arrived early and was very polite. Booked him for a pre purchase vehicle inspection. He was very thorough and was able to pinpoint to me the pros and cons of the car. I will be booking him for future services and would recommend him to others.
Whitney is a great mechanic. I gotten the diagnostic code from different service. I decided to change out the oxygen sensor as a possible problem. Whitney researched the code and showed me what his reference suggested, which was 3 possible issues. He then he talked me through possible options. However, he let me decide on the solution path that I wanted to take. He was reasonable with his suggestions and seemed genuine in only trying to get me the right solutions to appropriately service my car. I would see him again to follow up on any future issues, and highly recommend him to others.
I have been a dedicated customer with 'Your Mechanic' for a few years. As always, I received a professional and courteous experience from, Whitney. As a grandmother it is important that my vehicle is running well. Suffice as to say, as a woman, it took me more than 15 years to find a honest, trustworthy, mechanic. I have found that in Whitney and in your organization. It is a pleasure doing business with your organization and to refer people. I hope you treat your employees with the same courtesy they have shown us. Thank you for my receipt. Rosanna 11.06.2015
Whitney is a top class mechanic. He broke down every detail that I needed and made it all very easy to understand. He felt genuine when recommending potential next steps for my vehicle, and he walked me through all of his work so that I felt comfortable and that he could double check everything. I really appreciated how professional, yet personable Whitney is. I would recommend him to anybody.
He was very helpful in explaining the problems with my car. Very professional and easy to understand. I would highly recommend him to friends and family. Thank you again Whitney.
Went above and beyond with service! Not only replaced my axles, but gave me advice on needed repairs for my old, high mileage car, gave me an oil top-up and removed some scratches I had on the side. 10/10 would recommend
We hired Whitney for a pre-purchase inspection for a pre-owned Honda CR-V. Whitney came on time and was very thorough. He identified some issues that the dealer from whom we are purchasing, had missed in their 125 point inspection. He was very methodical and tested all important points of failure in the car. The overall process took about an hour and we got a very professional inspection report at the end. We were very satisfied with the job done here, and can now confidently make the purchase decision. Thank you for an excellent job.
Personable and friendly individual. I enjoyed talking to Whitney and learning more about my car. I hope to have him as my mechanic in the future again. Thank you for your help Whitney!
Whitney is a real professional MECHANIC. He arrived on time for the job, good communication and he's got all the experience and attitude for a professional mechanic. He completes his job within the time frame, he explains everything he did to my car and not only that he gave me tips and advice on how to look after my car. After his job he did a full inspection on the engine, tyres, brakes, lights, wipers etc. and also he can answer all my questions. He is a trustworthy person and he is a real friend. I will recommend Whitney Ortiz and YOURMECHANIC to all my relatives and friends.
What a pleasant experience! Not only was Whitney able to come earlier than the scheduled appointment (which was wonderful for me since I had other errands to run later in the day), but he efficiently completed the battery replacement. He also did an inspection of the car, and let me know what issues would need to be dealt with most urgently. Whitney explained everything in a way that I could understand, and even helped with another problem on the spot free of charge! Plus, he's got a great sense of humor. (:
I am very satisfied with YourMechanic services. They are responsive, provide correct and cost effective solutions, punctual and performance centric. Just need to book appointment and all that served very efficiently at your doorstep.
Whitney showed up a little early which was great. He did an exceptional and thorough diagnosis on my car including adding air to the tires. He was very polite and professional. I am glad that I found Whitney on YourMechanic.com and am confident that he will get the car running once again. I will recommend Whitney and this web site to all my friends and co-workers. The prices are as good if not better than any other mechanic. All this without a towing fee to get it to the local station.
Whitney was very courteous and knowledgeable about my car. He wa able pin point the areas my car is having issues with and I look forward to setting up a new appointment with him to resolve those issues.
Whitney was outstanding in all regards. I have used many mechanics in 40 years of car ownership and he is tops. He was able to see that the EGR sensor, as well as the EGR, was malfunctioning and replaced both in the allotted time. It was obvious that Whitney has a great deal of experience with cars, including an older car like mine, and he was happy to explain the repairs and reasoning This saves me so much time and i learn about my car in the process. TI already recommended him to my sister!
Whitney went the extra mile to ensure that my car was safe and healthy! I had to spend 3 days working on my reticent car, and even changed defective light bulbs i couldn't change myself for free. He was great to chat with, explained what he was doing so that a lay person like me could get it, was obviously enjoying solving the problem that my car presented him. It is really rewarding to meet someone who loves his job so much and takes care of your vehicle as if it is his own. I am already recommending him to all my friends and colleagues. I hope i dont have too see him soon, but I am looking forward to either way.