I've been working on cars for over 25 years. I started my first car repair business 15 years ago in Philadelphia and now enjoy working as a mobile mechanic in the beautiful Bay Area. I work on all makes and models and I'd be happy to help with any car problem you're experiencing.
Whitney is currently not taking new appointments.
Punctual (early, even) and completed a thorough pre-purchase inspection in the allotted time (even identified my concerns without prompting). Highly recommended.
I was very pleased from the moment Whitney pulled up. Friendly, easy to talk to, professional and informative. This was a very pleasant experience, especially since it was the first time I have used this service and new nothing about it.
San Jose, CA
Whitney Ortiz was courteous and knowledgeable about our problems with an automobile. We intend to use his services for other vehicles that we drive. We were pleased with his work and comfortable with the costs. It is a great service for a mechanic to come out to a residence to repair a vehicle and to get it up and running!
Whitney was so professional and confident in his work which made me feel confident as well. Will definitely be recommending him to all of my friends and using him for my future services!
Palo Alto, CA
Whitney is amazing. This is the second time I've called for a job, and he always shows up on time, gets the job done without dragging his feet, and is pleasant to talk to. A+++.
San Jose, CA
Whitney was awesome. He was extremely polite and explained everything and made some suggestions for needed services. i would definitely ask for him if he is available next time I need a service. This was a wonderful 1st time experience with YourMechanic!
Whitney performed a detailed check on the engine, fluids and etc, although he was only asked to repair the front axle. He explained all the issues in detail patiently. I definitely recommend him.
Although he was not able to arrive on time due to traffic difficulties at that time of day, when he did arrive he carefully listened to all my concerns and was able to fix the problem. He also went out of his way to follow me to a gas station to make sure I had no issues there and back. He went above and beyond what I expected and I would definitely trust him to attend to any other issues I may have with my car. Thank you for a job well done and a customer fully satisfied!
I can not say enough good things about Whitney, my mechanic for life :) knowledgeable, honest. and best of all he knows his way around cars :) Thanks Whitney, Ergys!
This is second time that Whitney has worked on our cars. He is very good at what he does. Explains things very well and very professional and friendly person. If we have another problem with our cars he will be the first person who we would call again. Thanks Whitney for all your help and for fixing my Lincoln. Bapsy Vaid.
Always, a great mechanic. Whitney is an awesome mechanic with a great eye for detail. He is a great diagnostic technician who is very professional and communicative. He is able to communicate the issues with your car and fix it.
I liked Whitney's focus on me and my problem rather than the car. He helped me solve my problem in a way that fits my budget and still meets my needs. In general i am very distrustful of car mechanics and that makes me very nervous dealing with them. With Whitney i did not feel any stress and i had a very comfortable experience of him troubleshooting and fixing my car.
My car started smoking, temp gauge went all the way max to hot. Turns out, some damage from the excessive heat had occurred, Whitney explained what was damaged and needed to be replaced. I felt Whitney was courteous and honest in also explaining what parts wasn't necessarily needed to be replaced, thus saving me money. As usual, he did a great job with this again. Thanks Whitney!
Mountain View, CA
Whitney was excellent! He was on time, very professional, clean, friendly and highly responsive to phone calls from me checking on status. Very skilled, knowledgeable and thorough on the maintenance work performed, the 50-point inspection and overall results report and recommendations. I found him trustworthy and honorable about what the issues were, what was or wasn't required to fix and following up with timely quotes. I have already referred him to several other friends as well as "Your Mechanic" and he just did the work today. You guys are great!
Both me and my wife's car have been Whitney's patron for years - there's a reason we keep coming back. This time, we had a bit of wear and tear and a few things needed to be replaced, Whitney fully explaining exactly what caused it and why, and as usual, doing a great job fixing it.
Whitney always takes the time to explain exactly what's going on with my car (and a lot has been going on!) I feel comfortable asking him questions and as a result, I know a little more about cars than I did before his help. That Whitney can take such a complex subject and successfully educate a clueless someone is a testament to his expertise. I can always count on him to get the job done and tell me how to avoid similar problems in the future!
Santa Clara, CA
Parts acquisition was a little late because Whitney has only lived here for a couple of weeks (didn't know, traffic, shops and shop schedules), but once he arrived, I felt I was in good hands. He was a consummate professional. I'm very happy with YourMechanic.com and Whitney.
San Jose, CA
Whitney is the best. He diagnosed my problem and some other issues I hadn't even brought up, suggested ways to deal with the problems without forking over a ton of money, and made himself very available for help in the future. I would 100% recommend him to anyone. Thanks Whitney!
Palo Alto, CA
Whitey not only diagnosed the problem, he found that it may have been a recall, so he is looking to getting an appointment w/ the dealer to get the issue fixed. A big up as he could have just charged me to fix the issue. Very trustworthy and would recommend to anyone.
I was very pleased with Whitney. He was very knowledgeable, efficient, helpful, and courteous. I highly recommend him and plan to schedule another appointment for other work with him in another month when I get the money.
Menlo Park, CA
Instead of paying $365 for a standard 140,000 Volvo service and dealing with all the hassle of driving to the dealer and being without my car for the entire day, Whitney came to my house and did an excellent job in a couple hours for less than half the price. I just feel bad about how much money I've wasted with the Volvo dealer over the years....never again!
Whitney is a stellar representative of Your Mechanic. The support team needs sublime training in phone etiquette. Additionally profound coordination with Whitney germane to policies & scheduling is significantly needed by your support group. Aloha, Dan A
This is the best idea ever. No more waiting at garages. No more getting a ride from a friend. Whitney was on time, professional and careful. He took care of my brakes and diagnosed a weird steering problem I have. He also didn't pressure me At all to fix the other problem today, because it can wait a few weeks. I really can't imagine a better idea! We will be scheduling him again with your mechanic.com
San Jose, CA
I was said by other maintenance service to replace the timing belt. That cost is expensive, so I asked Whitney. Whitly checked the condition of the belt and showed me, and he taught me that there is no need to replace the belt. The belt was not so old. It was a very good service. I would like to ask him also regular maintenance next time.
Whitney was awesome. I was a little concerned that he might not have experience with cars like mine - a 1969 Cadillac Eldorado Convertible but it turned out he knows them intimately from his youth. Awesome, capable guy.
Whitney repaired/replaced axel and cv boot on my 4runner. He was professional and courteous. He finished the job within the time promised. He explained everything he did and even adjusted the air pressure in my tires before he left--that was totally unexpected. He stands behind his work. I would definitely recommend Whitney and yourmechanic. Convenient and much less expensive than the dealer!
Menlo Park, CA
Just completed a 135,000 miles service on my wife's Honda Pilot. Super convenient to have "at home service" (not hassle with dropping cars off and getting a ride back to the house) and saved $100-$150 off Honda's standard pricing at the dealer for the same work.
Wonderful guy, very knowledgeable and honest and finished work by putting some extra work. Its difficult to find honest mechanics and Whitney is one of them. Very friendly. I'll use him again for future services.
Whitney did a good job taking care of my a/c vacuum problem and a very thorough job of inspection on the rest of the car with valid recommendations for other necessary service.