...Robert is an Outstanding mechanic/technician, one who knows his trade, and is very personable, he has an ease about him, that would disarm anyone who may have had doubts, about- work, estimate, and competency that some have with the ability to do a job! Robert is reliable, trustworthy, and most of all capable of performing ANY TASK MECHANICAL, yes I would recommend him to friends and family- he;s all that & then some!....
Robert rediagnosed my car and found that the problem was not the fuel pump that the previous mechanic (David) thought. I appreciate that he didn't just change the fuel pump and leave me with a car that has the same problem. Robert has said he will email me with a recommendation for my car after he does some research. I think this is great.
Mark was scheduled to work on 4 items on my care - enough to keep him busy for a few hours. Even though I'm sure he had more jobs to do during the day, he took extra time to secure a fog light that was just hanging down (happened when I ran over a wooden chair in the middle of the highway). The last 2 times I went to a shop for unrelated work, I had asked them to see what they could do about that light. Both times they said they would take a look, and both times, they completely disregarded it. Mark took care of it without even being asked.
Mark was a professional from the start. He did the inspection, gave me an estimate for parts and labor, came back and did the repair on time. I will continue to be a customer and will tell everyone about the experience. Don
Trung was excellent. He is highly competent, knowledgeable, professional and personable. He was thorough in his work and clear in communicating his observations and recommendations.
I will definitely request him the next time I need something done on my Lexus and would gladly recommend him to others.