by Kirsten from Redwood City, CA 94062
I set up my appointment online and received an email confirmation with Whitney's profile. On the appointed day, Whitney arrived early and contacted me via text and phone to let me know he had arrived. He shook my hand, looked me in the eye and went to work on repairing the driver's side door handle. Whitney's extensive experience came through as he carefully removed the door panel with great cognizance for the underlying plastic screws, connectors and washers on my old, but beloved, Toyota truck. He explained everything to me when I asked questions so I understood what he was doing and why. Whitney has a great knowledge of cars and uses all of his senses to comprehend my truck's overall health. Whitney is courteous, professional, educational and funny!