by Annette from Hayward, CA 94544
Chris would have rec'd 5 stars from me because he was skilled, helpful, friendly, etc AND he phoned me 15 minutes before he was due, to say he was running late. He estimated he could arrive in 1 hour or maybe in 1 hour and 15 minutes. I told him this was not good enough, especially since a 3rd person had already showed up, per agreement for the appt. Also I had rented a car to drive 200 miles tound trip to attend our appointment. I told him I'd call him back as to what I wanted to do - wait or cancel.
Long story short, after the YM scheduler and I and Chris exchanged phone calls, Chris showed up 45 minutes late for the original appointment but 15 minutes before his revised estimated earliest arrival.
Once he arrived, everything went fine. I might/ might not follow up on telling YM that I would require a full or partial refund.
Chris was GREAT BUT LATE. Would I hire him again?