by David from Hayward, CA 94541
Raul arrived early. He confirmed that I needed new brake pads/rotors. Replaced them. Later in the day, I heard squeaking coming from wheels. After yourmechanic sent another mechanic to investigate, we realized that one of the rotors from O'Reilly Auto Parts was defective (it was not a perfect circle). Not completely Raul's fault, but I wish he would have done a longer test drive (perhaps on highway) to make sure everything was good. Cost me several hours of extra time. I did not have to pay extra money for the issue to be resolved, just time.