I have been an automotive technician since 1998 and have worked at GM, BMW, and Audi dealerships. I'm skilled at repairing and servicing Asian, European, and Domestic vehicles. I welcome the opportunity to work on your car!
Early for appointment. Friendly and knew what he was doing. Went checked out my car and told me what to watch out for or replace. I would have him to work on my cars anytime. Great guy.
I think most people would agree with this statement, finding a mechanic with good character and integrity is hard to find. At Your Mechanic I have found that in Mr. Tien. From this day forward I will only book Mr. Tien to work on my vehicles, I will only recommend Mr. Tien to family and friends. If you want the job done right with peace of mind afterwards, Mr.Tien is who you need to book. For all those of you who use this review as well as others I feel kind of bad for Mr. Tien because now he will never get a day off.
As he usually does, Tien was on time, performed the repairs well and advised what further work needed to be done to keep my vehicle in top shape.
Tien showed up on time, was friendly and professional, and really took the time to understand my specific requirements for the vehicle. I avoided making a $3000 as a direct result of his inspection and the amazing service provided by YourMechanic.
Tien was on time well before my appointment. He determined the problem fairly quickly and offered options on fixing the issue. I booked my next appointment for him to order the part and to fix the problem.
Genuine person who demonstrates a passion for his craftsmanship. Easy to talk to and straight up professional about his business.
It was a very good experience. Tien is very good troubleshooter. The only problem that I had was the timeliness he was about 45 minutes late for our appointment although options were given to track his progress.
Great job. Very thorough and that he saved me from buying a car that would have needed thousands of $ dollars in repairs!
Tien showed up on time; was very clear that he is very knowledgeable on BMWs; did the service, and also pointed out other issues that he sent me another quote for; scheduling next appointment.
Tien was great and everything was done in the allotted time. This was my first time using yourmechanic.com and was a great first experience.
Tien was fantastic and a great first experience with yourmechanic.com which will ensure that I use the service again in the future! Due to delays with parts pickup, he was a little late, but communicated very well and I knew exactly when to expect him. He was cordial and professional. I appreciated his candid comments about exhaust manifolds and my car. The work was done in the allotted time and I was impressed that it could all be done in the parking garage of my work. A great experience overall!
Very pleased with his promptness and performance. We will use this service again and recommend to others. Thank you.
Tien show up way early, he is real nice guy he get the job done and explained what i have to do to prevent problems in the future, he even go extra mile when i ask him questions relate to car he was happy to answer my questions and give me some advised, i would recommend Tien to anyone who need theirs cars or trucks get repair thank you.
Great and knowledgeable mechanic. Answered my questions and explained everything throughly. Also, arrived early and was fast—thank you Tien!
Rescheduled once, but worked fast and did a good job. I'd use him again for other small jobs; a lot more convenient than using a shop.
I like Tien working on my Audi. He arrived on time and cut through the chase with my car and what I can expect to keep it running smoothly. Thanks for keeping it real!
Tien called me 30 minutes ahead of the appointment to let me know he is on his way. I needed the factory recommended 60,000 mile service and this included changing the serpentine belt. He inspected the belt and because it was in great shape recommended that I didn't need to change it right away. He called YourMechanic and updated my quote and saved me over $100 from the quoted price. He came prepared with a new Serpentine belt and just took it back with him. He took pictures of the old and new parts that he installed (cabin air filter, oil filter etc) and uploaded them to your mechanic so I had access to it. He also gave recommendations on what to watch for and how I can maximize life out of my car. Highly recommend.
Tien was so helpful ~ He arrived early for a diagnostic and was able to do the fix on the spot because I had the parts on hand. He was kind, informative, and fast. Thanks, Tien!
Showed up early and fixed my pressure switch that needed to be changed. My car has other problems so he identified what needed to be done next and was very informative. Thank you Tien
Entire process through Your Mechanic was very convenient and clear. The mechanic (Tien) came to my place on time, and finished work on time. He was friendly. I would fix my car with him again when I have any other issue later.
Tien was very prompt -even early and he was so polite and knowledgeable. My car unfortunatley had a dead engine, but he was so professional in giving me a rundown of possible issues leading to the engine failure. I would definitely recommend him, and I will use this service in the future!.
Tien arrived at my home earlier, and did fast and professional job. It took 2 hours to finish 3 jobs, which is much faster than what I did in car repair shop.
This is our second service with Tien. He's been terrific to work with! He's fast, friendly, and recommends only services that truly need attention so as to help keep costs low. This appointment was for an inspection of the brakes and suspension, and I've just booked the follow-up appointment for him to come back next week to complete the necessary repairs. I also love that the cost for the inspection appointment is applied 100% toward the follow-up appointment. Go with Tien, he can't be beat!
I was at first hesitant about using your service. After having the experience with Tien working on my car, I am convinced that your service is well worth the money and convenience. Great work!
My first experience with YourMechanic was AWESOME! My mechanic, Tien, was very quick and helpful with replacing my front wheel bearings on my 2004 Honda Civic. He was very communicative via text and phone and even arrived a bit early to start the job - huge plus in my book! I appreciate Tien not trying to give me the run around like I normally get when visiting a mechanic's shop by myself. When I asked a question he was honest and thorough and didn't try to up-sell or convince me to add on any additional services - He's a no-frill guy who's there to get the job done right. Thanks again for your help, Tien!
Tien was fantastic and helpful! Very friendly and professional and put me at ease regarding my car troubles. I have gone thru so many mechanics that steered me the wrong way and making me pay for things that weren't the right fix costing me unnecessary repairs! Will definitely call on him for further fixes on my 2005 AWD Saturn Vue!
El Cerrito, CA
Very experienced and knowledgeable. I had researched the issue with the a/c problem on my 2006 acura RL and so was able to make a custom request to just fix the failing component instead of replacing additional parts and even the compressor as quoted by other shops. Tien was easily able to accommodate the custom request and the a/c is working fine now. Highly recommended!
Tien went out of his way to work me into his schedule for a last minute pre-purchase inspection on a used car I had to act fast to buy. He arrived when promised, was professional, friendly, thorough and gave me the glowing report to buy and love my new Prius with peace of mind!
Tien always show up on time, if he is late he always call me ahead of time. He is very knowledgeable, professional and skillful, gives me advice on maintenance.