I have been an automotive technician since 1998 and have worked at GM, BMW, and Audi dealerships. I'm skilled at repairing and servicing Asian, European, and Domestic vehicles. I welcome the opportunity to work on your car!
He has worked on my van twice and is very fast and on time.
I have used Tien before for my other vehicle. He arrived earlier than scheduled which was perfect. He is courteous and very knowledgeable. I would recommend him to others.
Tien was very friendly and thorough in his explanation of my mom's battery issue. He gave us a thorough explanation of what steps we need to take next. He provided more information in 1 hour than we have gotten over years dealing with the dealership
Tien was friendly and competent, even through my frustration with YourMechanic's app and scheduling system. Would have preferred to work directly with him! He did a great job fixing my door handle.
San Ramon, CA
Tien has great experience and he finished the task in timely manner. His suggestions are very helpful for me to maintain the car properly.
Had my 80K maintenance service done by Tien. He arrived early, I wasn't home so he waited. Completed all the required job that was needed for the service. Kept my garage clean, too. Very professional and knowledgeable. Performed some inspections and recommendations for up-coming maintenance required.
I'm a professional Chef and I like things to run smoothly and efficiently. Tien arrived early with his game face on ready to solve the mechanical issues with my car. Tien did not waste time doodling around eating up time which made me feel like my money was well spent.
Tien knew the exact problem after a few minutes of diagnosis. One of the best mechanics that I'd have no hesitation to refer to friends.
Great knowledge and expert inspection. Good peace of mind buying a used car. Happy to chat on the phone afterward and go through everything. Hight recommended.
Your mechanic has done a great job working on our car. He gave good feedback on what he was doing and what I might need in the future. I would recommend your mechanic to anyone needing minor work done on there car.
Tien came to replace my headlight bulbs. He was on time and quick. I have used him in the past and have experienced nothing less than a professional and knowledgeable mechanic.
We have been very pleased with the dedication and work ethics Tien has shown each time he has been here to work on each of our vehicles. He truly wants to make sure the job is completed correctly. Thanks Tien!
This is my second appt with Tien and was just as impressed as the first. Professional thorough and goes the extra mile without you asked
Tien was friendly and professional. He contacted me with the courtesy call prior to arrival and was able to complete the work on time.
Tien was on time and very friendly. He didn't complete the pre- purchase review because he determined the car had failed after inspection of the suspension, cooling inspection and noting fluid leaks ( He didn't clarify if the leak residue is from a current issue or residue from a past repaired). I also specifically asked for an explanation of the indicator lights on the dash he did not address the lights on the dash, hopefully the indicator lights will be included in his report.
Tien was a wonderful guy and I knew my vehicle was in good hands. Afterward it ran great! Thanks Tien!
Tien arrived promptly at the appointment. I asked him to show me the codes the car was throwing for the check engine light which he did. He also diagnosed the cause of the issue and recommended a repair service.
Tien has consistently been prompt, courteous and professional in the several services on my three autos. No problem asking him to come back when the cars need service again.
Tien went over and above in finding and correcting a problem with the backup camera in my motor home. He was professional, helpful in finding an alternate solution to the problem and competent in his work.
Tien was SO WONDERFUL! He was personable and quick. I was left with such a wonderful impression of Your Mechanic and what they offer. My coworkers also got to see how the service works and how wonderful Tien was and will be using you in the future. THANK YOU TIEN!
Tien is very profesional and easy to understand as he explains what he has detected while checking the car for problems. Also friendly and easy going personality. (one good dude)
I made an appt. for Tien to come by and replace the fuel pump for my no start diagnosed by him through the inspection I had a few weeks earlier. Tien got to work on the car immediately on arrival. As in many if not all jobs, it turned out to be a more complicated than expected. In the process of changing the fuel pump, he discovered that the new fuel pump was slightly different than the one being replaced and the wiring would need to be adjusted somehow to be able to use the new one. It was amazing to see as he used his knowlege and experience to make the necessary adjustments to make the part work! He could have taken the "shortcut way" which a lot of mechanics would have done. When he removed the old fuel pump, it seems that only the fuel hose part was damaged beyond repair, but the rest of the unit was intact and probably still working. He could have maybe just changed the hose part and left the rest of the old unit as is, but decided to replace the whole unit if he could, pending the wiring adjustment mentioned above. Thanks Tien for a great job highly recommend you to everyone!
Booked Tien 3 times for troubleshooting misfire on engine. He is always on time and provides explanation for everything you ask. Very honest with the answers and will not sugar coat things if he finds a problem. We ended up fixing idle issues, intake leaks, coolant leaks, and did a timing belt/water pump replacement. In summary, you will want to book him for your next appointment if you booked him your first time.
Tien called me 30 minutes ahead of the appointment to let me know he is on his way. I needed the factory recommended 60,000 mile service and this included changing the serpentine belt. He inspected the belt and because it was in great shape recommended that I didn't need to change it right away. He called YourMechanic and updated my quote and saved me over $100 from the quoted price. He came prepared with a new Serpentine belt and just took it back with him. He took pictures of the old and new parts that he installed (cabin air filter, oil filter etc) and uploaded them to your mechanic so I had access to it. He also gave recommendations on what to watch for and how I can maximize life out of my car. Highly recommend.
I enjoyed my first experience with MyMechanic. Tien came to my workplace, worked very quickly, was very respectful, and gave me a through inspection. I will definitely be using him again.
Tien arrived on time and quickly got to work diagnosing the problem of my no start. He checked the electrical system (battery, spark plugs, fuses, etc.) as well as the fuel components (fuel injection, etc.) and found that the fuel pump was not working for some reason. He recommended that I get the fuel pump replaced and this should start up the car. His diagnosis was right on the money as I had the fuel pump replaced by him in a later appt. a few weeks later. Would highly recommend Tien for any job!
This is our second service with Tien. He's been terrific to work with! He's fast, friendly, and recommends only services that truly need attention so as to help keep costs low. This appointment was for an inspection of the brakes and suspension, and I've just booked the follow-up appointment for him to come back next week to complete the necessary repairs. I also love that the cost for the inspection appointment is applied 100% toward the follow-up appointment. Go with Tien, he can't be beat!
El Cerrito, CA
Very experienced and knowledgeable. I had researched the issue with the a/c problem on my 2006 acura RL and so was able to make a custom request to just fix the failing component instead of replacing additional parts and even the compressor as quoted by other shops. Tien was easily able to accommodate the custom request and the a/c is working fine now. Highly recommended!
My first experience with YourMechanic was AWESOME! My mechanic, Tien, was very quick and helpful with replacing my front wheel bearings on my 2004 Honda Civic. He was very communicative via text and phone and even arrived a bit early to start the job - huge plus in my book! I appreciate Tien not trying to give me the run around like I normally get when visiting a mechanic's shop by myself. When I asked a question he was honest and thorough and didn't try to up-sell or convince me to add on any additional services - He's a no-frill guy who's there to get the job done right. Thanks again for your help, Tien!