I have been an automotive technician since 1998 and have worked at GM, BMW, and Audi dealerships. I'm skilled at repairing and servicing Asian, European, and Domestic vehicles. I welcome the opportunity to work on your car!
Once again I received excellent service. Tien helped me figure out my problem very quickly. I will be booking the next appointment for my daughter's car as well as mine.
Tien was excellent!!! Not only is he timely he was early and finished the job in an ample amount of time. I appreciated tbe fact that i had to change lications at the last minute and he still made himself available. Thank you to "Your Mechanic" for great service!!!😃😃😃
Tiens worked quickly and efficiently on my car and provided a quick and professional oil change for my vehicle. He was my mechanic last time as well and I can drive comfortably knowing my car is in good and safe condition. He let me know my coolant needed to be topped off which is easy for me to maintain with the knowledge. Thanks Tiens!
This is no the first time Tien helping on fixing my car. This time I was try to do the brake fluid flush for the appointment made. But last night, I noticed that rear brake pad worn out, need to replace too. So I messaged him, and he called me before on the way to my site, and updated the appointment, and also flexible on the parts I might have. He brought parts as backup too, including the sensors. Very thoughtful. Once the service was done, he also pointed out that my rear tires inside worn out, need to replace ASAP; the valves gaskets need replace too. Very helpful and knowledgeable on the car.
Tien is awesome! I'm in the Bay Area visiting from San Diego, and my water pump crapped out. Tien came to my brother's house, worked through the darkness and rain, and got the job done. He even came back in the morning to make sure the job was fully done to his satisfaction. Now I can go out and enjoy the area before making my drive back to SD. Thank you Tien for going above and beyond!
Tien was quick, thorough, and very knowledgeable. He understood the importance my vehicle plays in my non-profit business and he alerted me to other repairs I would need in the near future and took pictures to share with my regular mechanic! Greatly appreciate him!
Tien went above and beyond - changed batteries for my BMW and fixed the related window problrm, all very quickly and professionally. Thank you, Tien!!
He went above and beyond with his service. I am very happy with the work and his dedication. I really appreciate the time and energy he presented in repairing my car. He came back after a long day of repairing other vehicles to assist me so I wouldn’t have to wait a week. He is a great mechanic and employee
Excellent, very fast and professional. Arrived on the job and all done within 25 minutes. Highly satisfied customer.
Early for appointment. Friendly and knew what he was doing. Went checked out my car and told me what to watch out for or replace. I would have him to work on my cars anytime. Great guy.
I think most people would agree with this statement, finding a mechanic with good character and integrity is hard to find. At Your Mechanic I have found that in Mr. Tien. From this day forward I will only book Mr. Tien to work on my vehicles, I will only recommend Mr. Tien to family and friends. If you want the job done right with peace of mind afterwards, Mr.Tien is who you need to book. For all those of you who use this review as well as others I feel kind of bad for Mr. Tien because now he will never get a day off.
As he usually does, Tien was on time, performed the repairs well and advised what further work needed to be done to keep my vehicle in top shape.
Tien showed up on time, was friendly and professional, and really took the time to understand my specific requirements for the vehicle. I avoided making a $3000 as a direct result of his inspection and the amazing service provided by YourMechanic.
Tien was very helpful, listen to my request beyond the service I booked for him! would highly recommend.
I like Tien working on my Audi. He arrived on time and cut through the chase with my car and what I can expect to keep it running smoothly. Thanks for keeping it real!
Tien showed up on time; was very clear that he is very knowledgeable on BMWs; did the service, and also pointed out other issues that he sent me another quote for; scheduling next appointment.
Tien was fantastic and a great first experience with yourmechanic.com which will ensure that I use the service again in the future! Due to delays with parts pickup, he was a little late, but communicated very well and I knew exactly when to expect him. He was cordial and professional. I appreciated his candid comments about exhaust manifolds and my car. The work was done in the allotted time and I was impressed that it could all be done in the parking garage of my work. A great experience overall!
Tien was on time well before my appointment. He determined the problem fairly quickly and offered options on fixing the issue. I booked my next appointment for him to order the part and to fix the problem.
Tien show up way early, he is real nice guy he get the job done and explained what i have to do to prevent problems in the future, he even go extra mile when i ask him questions relate to car he was happy to answer my questions and give me some advised, i would recommend Tien to anyone who need theirs cars or trucks get repair thank you.
Tien was so helpful ~ He arrived early for a diagnostic and was able to do the fix on the spot because I had the parts on hand. He was kind, informative, and fast. Thanks, Tien!
Showed up early and fixed my pressure switch that needed to be changed. My car has other problems so he identified what needed to be done next and was very informative. Thank you Tien
Entire process through Your Mechanic was very convenient and clear. The mechanic (Tien) came to my place on time, and finished work on time. He was friendly. I would fix my car with him again when I have any other issue later.
Tien was very prompt -even early and he was so polite and knowledgeable. My car unfortunatley had a dead engine, but he was so professional in giving me a rundown of possible issues leading to the engine failure. I would definitely recommend him, and I will use this service in the future!.
He came even earlier than expected. Though O'Reilly got him a wrong part (oil filter) but he drove to pick up and came back and finished the job on time. He also let me know what's recommended
Town was prompt, courteous, professional, and knowledgable. I was skeptical that I could receive reliable, guaranteed service from a mobile mechanic. I'm still not sure how they did it. I wish everything in life was this easy. Thanks for a great experience.
Turned out good. Tien my mechanic came early, and got straight to the job. After checking the oil from the oil change he did, instead of lying and saying that it's good, he saw it was missing 1 more quart. So he called it in, and picked up the extra quart to finish the job. Did the 50 point inspection, told me the 2 extra fluid were low, and finished everything great. Had a good day after that. Thanks Tien
Booked Tien 3 times for troubleshooting misfire on engine. He is always on time and provides explanation for everything you ask. Very honest with the answers and will not sugar coat things if he finds a problem. We ended up fixing idle issues, intake leaks, coolant leaks, and did a timing belt/water pump replacement. In summary, you will want to book him for your next appointment if you booked him your first time.
Thank You Tien For Getting My Baby Back On The Road. Your Super Efficient And Hard Working.... Keep Up The Great Work And I Most Definitely Will Be Using You For Services In The Future
My mechanic Tien Phan was on time and very perfessional. He answer every question I had and was very knowledgeable . He put me at ease because I never used Yourmechanic before and was a little neverous about how it work. I would recommend him to my family and friends.
Tien was awesome! I booked for a throttle body to be cleaned and replaced transmission fluid after my first appointment said that might be the problem to why my car isn't starting. Found out that one small, rubber thing (size of a thumb) was stuck between the throttle body opening. Picked apart my car to get the intake manifold gasket out because the rubber went inside there. He was determined to get it out and he did. Also, took out my tpms that has been on forever. Overall, great experience with him. Would book him again.