This was the second time I've worked with Tien and I am happy as ever. I am going to have him look at my other car, and continue having him manage the care and maintenance of both of my somewhat finicky, somewhat old, European cars.
He is thorough. Communicative. Flexible. Patient. Honest. And direct.
I myself work on cars and know enough to recognize when someone does or does not know what they are doing. This guy most definitely does. Don't let his laid back, reserved manner confuse the issue.
A skilled, experienced, grounded and forthcoming professional.
Carlos is very competent and flexible
He also has a rare quality in that if he makes a mistake which is rare he will admit it and fix the problem
There are few mechanics that will do that
So you can trust him
Art did a great job on a very tough complete cooling system replacement - radiator, thermostat, and both hoses. Very knowledgeable, fast, and thorough he was first class all the way. This job was quoted to us by the local Mercedes-Benz dealership at $2500 plus tax -- total with yourmechanic.com came out to right around $900. Couldn't be more pleased with Art's work and friendly attitude, will definitely use him in the future. Added bonus was that he cleaned up the entire garage floor before leaving - not just his stuff but swept it out clean!