Trung was very prompt, and friendly, he gave me some advice about my tires and didn't try to sell me on any unnecessary services. He even gave me a discount off my service today. I appreciated how quickly he worked on my car so I could get on with my day.
Five stars for Mark Lenhart and YourMechanic. The best vehicle repair experience I've had, start to finish.
Mark Lenhart went the extra mile at every step in the process. He helped me diagnose an additional problem the day before our appointment, and ordered the parts to complete that repair as well. He worked quickly and professionally to repair issues with fuel system, suspension, and oil change. During the process he documented each repair, recommended further work, and wrote up a detailed report. Mark is a great mechanic, highly recommend his work and the YourMechanic team.
While Shaun arrived a little late (I was concerned about the total time it would take since I blocked a couple of hours for the repair and scheduled a business call right after the time I had blocked for the repair), he assured me that it would be done in within an hour - and he was absolutely right about that!
He got to work right away, after asking some relevant questions. About 50 minutes later the repair (alternator replacement) was done, and an inspection report was instantly submitted which I can view online, along with my receipt. No way any shop can beat this price - I saved if not more, then at least 28-30% of the lowest quote I got from any reputable shop in the surrounding neighborhoods - for the same service and warranty. Plus none of the hassle of calling AAA to tow the car to a repair shop!
If convenience, unbeatable price for the service and an expert mechanic is what you are looking for - totally recommend Shaun and YourMechanic. You will not be disappointed!
Kirk is an excellent mechanic, arrived early, worked expeditiously and well, and took great care of the vehicle. I would request him again and would recommend him for any routine maintenance or repairs.