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Caster at YourMechanic

Caster

Ratings
(176 Reviews)
Experience
25 years

AMOUNT PAID

$118.58
by David from Santa Rosa, CA 95409

Caster arrived a few minutes late (9:15AM), but had the wrong oil filter, so he had to return to the parts store across town to retrieve it. That added about 45 minutes to his time to complete my work. Work was estimated to take one hour, but I ended up being here for two (9-11AM) The ONLY reason I tried your service was that you offered a deal (voucher) to pay $20 up front (card charged immediately), and the oil change (a $60 value) would be free. I was charge another $60 after the work was completed. The $60 charge needs to be removed! I have called twice (Friday Mar 13 and again Monday Mar 16) to rectify the over charge, but your phone system requires customers to leave a voice-mail message, which isn't returned in a timely manner. My call on Friday was returned at 3:47PM, when I called at 9am (6+ hours!). My call this morning was made at 8:10AM, and I'm still waiting for a call back.....

SERVICE

UberX Inspection and Oil Change Package

AMOUNT PAID

$118.54
by Melissa from Santa Rosa, CA 95404

What a convenient service! First time using yourmechanic.com I was a little nervous. As a woman, mechanics try to rip me off all the time, lucky me my dad was a mechanic so I know when it happens. Trustworthy and honest mechanics get my repeat business. I would definitely use the service again.

Ross at YourMechanic

Ross

Ratings
(54 Reviews)
Experience
15 years

AMOUNT PAID

$388.96
by Lynn from Santa Rosa, CA 95407

My car overheated and I was scared to drive it anywhere so I tried out this service that I had never heard of before. I booked Ross online that night to come the next day. I was nervous and apprehensive since I had never met him and had no idea what was actually wrong with my car. He showed up within the hour window, took a look and told me my radiator was cracked. I absolutely had to have my car for an appointment the very next day and started to think it was hopeless. Ross assured me he could fix it, made some calls, ran to the parts shop and fixed my car that very night! He went above and beyond to explain to me exactly what he was doing and why. I can not express how happy I am with the entire experience. I made it to my appointment the next day and everything turned out great!

AMOUNT PAID

$96.00
by Jeffrey from Santa Rosa, CA 95407

Ross did a pre-sale inspection for me. He was very responsive by text and gave me some great advice on whether I should buy the car or not. Would definitely recommend Ross to a friend.

David at YourMechanic

David

Ratings
(8 Reviews)
Experience
30 years

AMOUNT PAID

$75.00
by Lisa from Santa Rosa, CA 95409

Sorry I didn't get to this e-mail before this. David is awesome. The yourmechanic,com service is excellent!!

Heliodoro at YourMechanic

Heliodoro

Ratings
(2 Reviews)
Experience
22 years

AMOUNT PAID

$594.50
by Al from Santa Rosa, CA 95405

On time, good explanations, took some extra time to do it right...kept things clean and organized

Excellent Auto Repair Ratings

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Santa Rosa, CA rating

Average Rating

4.9/5

Number of Reviews

77

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