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He is polite, cooperative and well experienced
Second time I have had my car serviced / evaluated by Tien... same good service both times.
Stephan confirmed my suspicion that the dealership's diagnosis was bogus and did a great drop fixing the real problem, which was a failing CV axle assembly (not a power steering hose, as prescribed by dealership). Now the steering "drift" on uneven surfaces is gone ! Stephan's honesty and technical competence saved me $$ on unneeded repairs !
Great customer service. Explains everything clearly.
I had my concerns about the results of my car after my first appointment with Carlos but after my follow up appointment with him I have been reassured that he has the best interest of my car in mind. He is knowledgeable, professional, and willing to do what it takes to satisfy his customers. He listened to my concerns, he made me feel like I was part of the plan for a solution, and he went over everything he had in mind before deciding upon a course of action. I am very pleased with his work and hope to continue a professional relationship with him in the future.
I was very pleased with the service and communication.
On time, professional, and effective.
Service was fine, he arrived 1 hour 20 minutes after appointment time because he had to get the brake pads.
1000+ positive reviews nationwide
Average Rating
4.8/5
Number of Reviews
26
We back the services provided by our mechanics with our 12-month / 12,000 mile service guarantee.
Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.
