Honorio was the best!! He was on time, efficient, skilled, and friendly. He let me watch over his shoulder or would explain to me what he was testing if I asked, and was always polite and helpful (even when I was probably being annoying - I'm just a curious person!) Super professional without being at all distant. This was my first experience with Your Mechanic, but he made it easy! Also, when initially I didn't receive the discount for being a first time customer, he personally called the company to make sure my bill was fixed before he left. I even offered to just call customer service myself and ask about a refund (since clearly this wasn't in his job description to sort our billing problems), but he just said it was no problem and got the bill fixed in minutes.
I would highly recommend Honorio for any higher-level repairs or diagnostics, especially to do with Air Conditioning problems. He clearly knows what he is doing, and was able to diagnose a problem without disassembling my car - the last mechanic I went to about AC (two years ago, not related to Your Mechanic) told me there was no way to know the problem without removing the front of my car!! (A LOT more expensive, just in terms of labor). HONORIO IS A PRO!
Thanks so much, Honorio, I hope to work with you again in the future :)
I've had Robert on two services now. He is punctual, professional and makes an honest assessment of what needs to be done and what does not - to save YOU the most money. I also had a slightly dislodged door on my Audi A6 which he noticed without my telling him and fixed it for free! Good man! I would highly recommend Robert to anyone in a minute!
I spoke with Kirk after he completed his inspection of a used vehicle I was interested in purchasing. He gave me a detailed report on what items he checked on the car (there were many individual items) and the processes he used to come to his conclusions and final review score about the car. My experience with Kirk is that he knowledgeable, informative, helpful and well-equipped to do a thorough inspection on most any vehicle. I would and will recommend him to others in need of this service, Kirk did a great job and his efforts are much appreciated.