I've had Robert on two services now. He is punctual, professional and makes an honest assessment of what needs to be done and what does not - to save YOU the most money. I also had a slightly dislodged door on my Audi A6 which he noticed without my telling him and fixed it for free! Good man! I would highly recommend Robert to anyone in a minute!
Khoa was very professional, efficient, and informative. When availability opened up, he called to see if arriving earlier in the day would be more convenient than the scheduled appointment time. Khoa also suggested additional services based on aspects of my car that he noticed during the repair and patiently answered my multitude of questions. Finally, when the bill was more expensive than the initial estimate, he encouraged me to call customer service for clarification and amendment of the price (I called and YourMechanic addressed and resolved the issue immediately). Overall, a very positive experience!
I spoke with Kirk after he completed his inspection of a used vehicle I was interested in purchasing. He gave me a detailed report on what items he checked on the car (there were many individual items) and the processes he used to come to his conclusions and final review score about the car. My experience with Kirk is that he knowledgeable, informative, helpful and well-equipped to do a thorough inspection on most any vehicle. I would and will recommend him to others in need of this service, Kirk did a great job and his efforts are much appreciated.